Computer Repair
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Top 5 Computer Repair Services in Kuala Lumpur

These days, it seems like everyone is working on a computer. Sometimes computers overheat from running too many programs or hardware malfunctions, either of which can result in some pretty hefty costs for businesses that are using their computers to generate revenue. 

In general, computer services are similar in that they provide quick, effective repairs; but they differ in how quickly they can complete the job and how (and what) type of computers they work on. Therefore, we’ve come up with the top computer services in KL for you to choose from!

How does the usual computer services cost?

Repairing a PC can be a challenging task, but knowing the cost of different services and how long they take to complete can make it a little easier to understand. Below you can find a general cost estimation guide of services in KL.

Do take note that costs may fluctuate depending on things like parts and availability.

ServiceAverage Cost
Reformat RM 50-100
Data Backup/RestoreRM 100
Motherboard FixRM 350-550
CleaningRM 50-80

Best Appliance Repair Services in KL

To start us off, we have our selection criteria. This is what guided us when selecting the following entries for our list.

Range of ServiceWhile the popularity of computer services are on the rise because of recent technological advancements, it’s important to see if your usual shop offers everything in one place. This is important because it’ll save you time and money in the long run.
Cost There are a lot of clothing stores to choose from, so it’s important to highlight the competitive prices while providing a high level of quality.
Transparency It’s of absolute importance to build trust between the service and provider and the client. This usually stems from the honesty of the technician in service and in consultation.
Experience When searching for a computer or laptop repair service, it’s always smart and necessary to check out the company’s reputation before signing on with them. A great way to do that is by referring to previous clients who have used their services.

1. Fixmaster

Fixmaster Homepage
TestInfo
SERVICESDC Power Support Repair And Replacement, LCD Repair, Keyboard Replacement, Hard Drive Replacement, Virus Removal, Data Recovery, Performance Upgrade
WEBSITEhttps://www.fixmaster.my/
ADDRESS73g & 73, 1, Jln Setia Gemilang BG U13/BG, Setia Alam, 40170 Shah Alam, Selangor, Malaysia
CONTACT DETAILS+60 12-517 6984
OPERATING HOURSMondays to Fridays

9:00 AM to 6:00 PM

Range of Service★★★★☆
Cost★★★★★ 
Transparency★★★★☆ 
Experience★★★★☆

The first shop on our list is Fixmaster, a fairly new repair and refurbishing company in Malaysia. While only being in service for about 10 years, Fixmaster has garnered its popularity for being a competitive laptop specialist at its price point.

For the most part of their 10-year service to Malaysians, Fixmaster has been focused on refurbishing laptops. Perhaps, this is how they have gained connections with various upgrade parts providers which their repairs clientele now enjoy.

What we love about this is that their SSD and RAM replacement services which are guaranteed to be top-notch! In fact, they have partnered with a Taiwan-based electronic storage manufacturer to ensure high quality services at an affordable price.

Moreover, when you get parts of your PC replaced with them, you can get a 90-day service warranty. Not to mention, they offer online consultations for free before deciding to get serviced by them.

Though, it should be noted that waiting time for their services can be quite long sometimes. While they do offer same-day repairs, some repairs will take over two weeks because of part availability (or lack thereof.)

Also, since they prioritize laptop refurbishing over repairs, expect that most of their promos are for refurbished gadgets and not part replacements.

If you’re worried about your PC slowing down or not responding like it should, then Fixmaster might be the company for you. They offer quality best services at an affordable price.

Pros

  • 90-day service warranty
  • Offers door-to-door repairs
  • Best at speeding up your PC

Cons

  • No weekend operations
  • Fairly new in the industry
  • More focused on refurbishing services

Customer Reviews

Quality yet affordable
Very nice support and offered the cheapest price of rental laptops. If you have an issue with the laptops, they will quickly come to your doorstep and do all kinds of necessary to solve it. Keep follow up to get feedbacks. Recommended! – Muhammad Nasir, Google Reviews

Efficient services
Thank you so much for Ms Jamie who solving my problem immediately without delay, thank you so much for the effort and good customer service provided to customer, very efficiency. – Ann Ong

2. Dotronix IT Support & Services

Dotronix IT Support & Services Homepage
TestInfo
SERVICESVirus and Malware Removal, Data Backup and Restore, Power Supply Repair, Blue Screen Repair, General Laptop Repair, Mobile Device Repair
WEBSITEhttps://dotronixpcrepairs.com.my/
ADDRESSSri Desa Condominium, Jalan 1/116B, Taman Gembira, 57100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
AREAS SERVEDPetaling Jaya, Kelana Jaya, Subang Jaya, Kuala Lumpur, Damansara, Bandar Sri Damansara Bangsar, and nearby areas
CONTACT DETAILS+60 16-296 6049
OPERATING HOURS

Mondays to Saturdays

9:00 AM to 10:00 PM


Sundays

2:00 PM to 8:00 PM

Range of Service★★★★★
Cost★★★★★ 
Transparency★★★★☆ 
Experience★★★★☆

If you’re looking for a jack-of-all-trades, all-in-one IT specialist, then we’ve got the perfect service provider for you.

For more than twenty years, Dotronix IT Support & Services has dominated the IT servicing scene with its wide range of services. Spanning from laptop repairs and office computer support to mobile gadget repairs, they can virtually do anything at an affordable price.

Our favorite thing about them is how they offer pickup and delivery services for residents in Kuala Lumpur and nearby areas. Not to mention, this offer costs so little in contrast to the smooth pick-up and repair service that you get.

You can rest easy knowing your laptop will be repaired by a professional Dotronix technician while you’re on your way to work, during lunch, or even at home. Truly, they’re an efficient and convenient service to go for! 

We have to admit that we’re still up in the air with their lack of service warranty guarantees – as this is an area where they differ from other services on the list.

But if you can get past that, Dotronix IT Support & Services is a solid choice for top-notch PC repairs and IT services. They’ll even throw in free pieces of advice should you need them!

Pros

  • Same-day repair
  • All-in-one repair shop
  • Convenient pick up and delivery service for repairs

Cons

  • No warranty guaranteed
  • Limited Linux Support

Customer Reviews

Quality yet affordable
Called in the morning for an urgent fix for my PC. They sent a technician to fix it in the afternoon who worked on it but unfortunately couldn’t get it to work at my place. However, they quickly suggested to take it to their workshop and fixing it the same night. They fixed it within an hour and sent it back! I got everything sorted out within the same day. Excellent communication and good people. Recommend! – Maish, Google Reviews

Efficient services
My laptop that had power up failure was collected from me in the afternoon and returned to me in the evening the same day. The motherboard was fixed for RM150. Fast and efficient service. Always close communication about the progress. – Carlson Chan

3. KL Computer Services

KL Computer Services Homepage
TestInfo
SERVICESWI-FI/ LAN Networking, Laptop/MacBook Repair, Data Recovery, LCD Repair, Keyboard Replacement, Hard Drive Replacement
WEBSITEhttps://klcomputer.com.my/
ADDRESS76, Jalan Perisa 8, Taman Bukit Indah, 58200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
CONTACT DETAILS+60 17-550 1914
OPERATING HOURS

Mondays to Fridays

9:00 AM to 7:00 PM


Saturdays

11:30 PM to 5:00 PM

Range of Service★★★★☆
Cost★★★☆☆ 
Transparency★★★★★ 
Experience★★★★★

For over ten years of service, KL Computer Services has made its way to one of the most relied-on services by Malaysians because of their quality work at competitive prices.

KL Computer Services has the capabilities to help you with all of your computer repair, maintenance, and IT needs.

They can help with repairs and preventative maintenance for your business’ entire computer system or just with certain aspects of it, such as helping you set up a new mainframe or something similar.

What we love about them is how they have parts available for the most uncommon LCDs and hardware. Not to mention, their servicing for such parts is relatively affordable and won’t even take a week long at the shop! 

Note that servicing time varies with what services you want for your PC needs.

If we had to nitpick something about KL Computer Services, it’s how they require payment for more in-depth gadget checkups for their clients. While it does not cost much, other services offer checkups free for the customers.

To make the long story short, KL Computer Services is Malaysia’s premier provider of computer repair and maintenance services. Their customer and servicing support do not sacrifice quality for affordability, which is something we admire!

Pros

  • Detailed servicing information from technicians
  • Pick-up and delivery services for repairs

Cons

  • Paid check-ups 
  • No warranty guaranteed

Customer Reviews

Fast service
My laptop has low RAM and is needed urgently to upgrade the RAM. Their service is fast (my case is within 45mins), including CPU Fan service and thermal paste replacement. I definitely will go back to them for computer services. – Chris Ong, Google Reviews

Efficient services
I recommend this place to have your laptop fixed. Mine couldn’t be booted, caused by the broken hard disk. They let me know data recovery can be done, but transparent on how bad the state of the hard disk is that I might not be able to recover a lot of the data. No hidden cost in replacing the hard disk. They also offer pickup of laptops by their technician. So you can be assured your laptop is in safe hands. – Sol Usman

4. Computer Today

Computer Today Homepage
TestInfo
SERVICESCCTV Installation/Repair, Computer Repairs and Upgrades, Emergency Data Recovery, Remote Support & Maintenance, Virus Protection, Firewall Protection, Spyware Removal, Home and Office Network Installation & Repair
WEBSITEhttps://computertoday.com.my/
ADDRESSB-5-8 Plaza Mont Kiara, Mont Kiara, 50480 Kuala Lumpur, Malaysia
CONTACT DETAILS+60 16-273 7517
[email protected]
OPERATING HOURS

Mondays to Sundays

9:00 AM to 11:00 PM


24/7 Service Hotlines

Range of Service★★★★☆
Cost★★★★☆ 
Transparency★★★★★
Experience★★★★★

Computer Today is a locally-owned business in the Mont Kiara area. As an established computer servicing company, they provide IT services for local customers who live or work near them.

Our favorite thing about them is that, despite their low prices, they are not ever in a rush to pressure you into buying any PC upgrades. In fact, they won’t even ask you to pay for diagnostic checkups and the likes unless you decide to get their services.

Since the company’s establishment, they have remained successful due to their total dedication to giving customers what they need without pressuring them about anything else.

What sets them apart from other services is that they have long office hours and a 24/7 hotline for repair services. So you can rest easy knowing that you can call someone for help when your PC suddenly breaks down in the middle of the night.

Do take these positives as a double-edged sword because servicing might take a while during peak hours. While you can book an appointment ahead, keep in mind that their good reputation means that their repair workload can be quite packed.

With over 10 years of experience, Computer Today is an absolute must-try service for all your repairing needs.

Pros

  • Honest servicing guidance
  • 24/7 customer service hotline

Cons

  • No guaranteed warranty
  • Servicing may take a while because of popularity

Customer Reviews

Fast and reliable
Great service provided by Talib. My laptop couldn’t turn on or charge due to coffee spillage. Called them through the phone and they were able to help pick up my laptop and send it for repair. As I was from another state and urgently need to use the laptop, they were able to help me fix the laptop in a day. Thank you very much for the help. Highly recommend it to those who want to get their laptop fixed! – JH Lee, Google Reviews

Honest guidance
Talib performed an on-site examination of my laptop, gave me advice on what steps to follow, and won’t charge unless I choose to go forward with the repair. Really great service and clear, honest guidance. Much appreciated. – David Bower

5. Egate Service Center

Egate Service Center Homepage
TestInfo
SERVICESData Recovery, LCD Repair, Keyboard Replacement, Hard Drive Replacement (for all brands)
WEBSITEhttp://www.egateservice.com.my/
ADDRESSD3-4, Level 3, Fahrenheit 88, 179, Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia
CONTACT DETAILS+60 1-700-81-9910
[email protected]
OPERATING HOURSMondays to Saturdays

9:30 AM to 6:00 PM

Range of Service★★★★☆
Cost★★★☆☆ 
Transparency★★★★☆ 
Experience★★★★★

When it comes to Egate Service Center, they prioritize giving the right prices for their customers’ satisfaction. This is primarily why they’ve earned the last (but not the least) spot on our top computer repair services in KL.

Egate Service Center is widely regarded as one of Malaysia’s best servicing centers. Consequently, they have received awards such as the Asia Success Award for “The Best Service in Laptop Repair Service Center Sector” in the country.

Aside from their renowned quality of service, the main thing that we love about them is how accessible they are. With over 700 servicing outlets in Malaysia, they’re the most conveniently located IT service on our list.

While their repair services are competitive, do note that you’ll have to pay for diagnostics if you were to bring your PC to them for a checkup. As if as a compromise, they guarantee a 90-day warranty for any parts that they replace, which most PC repair services do not offer to their clients.

In summary, Egate is a well-known PC repair service that you could trust for IT needs. They even have a wide range of computer hardware and accessories for you to choose from for upgrades.

Pros

  • 90-day warranty
  • Over 700 servicing outlets in Malaysia

Cons

  • Paid check-ups 
  • Online customer service isn’t the best

Customer Reviews

Reliable
Replaced my faulty Dell XPS13 keyboard and fixed it within two days. The new keyboard is working fine, and in fact, the keyboard feel is better than my original keyboard. Excellent and reliable service center. Thank You. – Alvin Chin, Google Reviews

Efficient services
Very professional and sincere in approaching their clients’ concerns. Pauline was a great help during the initial consult; Mr. Lim attended my case, and I gave him and the team 2 thumbs up for the service rendered. Highly recommended place to repair service and replacement for battery and parts. – Anita Khoo

FAQs about PC repairs