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We extensively test and research all services we review. Here's why you can trust us.

Top 5 Ambulance Service Providers for Fast and Reliable Care in Kuala Lumpur

Response Time – We prioritized ambulance services with proven fast response times. Customer feedback, industry certifications, and punctuality during emergencies were key factors in assessing their reliability.

Medical Equipment and Expertise – Our selection favored services that are equipped with modern medical tools and staffed with trained professionals. The quality of care provided during transport is essential for ensuring patient safety.

Customer Support – We looked for ambulance services known for their exceptional communication and customer care. A responsive team, ready to answer questions and provide clear information, is very important.

Pricing Transparency – We valued services that are upfront about their pricing structure. Clear communication about the costs and any additional fees allows customers to make informed decisions without surprises.

Availability and Coverage – Finally, we considered the service areas and availability. An ambulance service should be accessible across a wide area, available 24/7, and ready to handle emergencies at any time.

One evening, I found myself in a bit of a panic when a family member suddenly needed urgent medical attention. In the rush to get them help, I quickly realized how crucial it is to have a reliable ambulance service by your side.

As I frantically searched for options, I began to appreciate how vital fast and dependable care is in those critical moments. The right ambulance service can make all the difference.

Now, I’m here to guide you through the top ambulance service providers in Kuala Lumpur that offer quick, professional, and trustworthy care. If you’re looking for peace of mind when every second counts, these providers are the ones to trust!

How much does an ambulance service typically cost in Kuala Lumpur? 

In Kuala Lumpur, ambulance services typically range from RM300 to RM800, depending on factors such as distance, medical equipment needed, and time.

This price generally covers basic transport and care, though additional costs may apply for advanced services.

1. SnJ Health Services

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Address: 11, Jalan Mahogani SD 1/6, Bandar Sri Damansara

Phone: +601110775122

Business Hours: Monday to Sunday – Open 24 hours

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SnJ Health Services provides both emergency and non-emergency medical transport in Kuala Lumpur, operating around the clock with a trained and professional team. They are often commended for their focus on patient care and efficient operations.

The team handles a range of services, from routine clinic visits to hospital transfers, with attention to detail and a compassionate approach. Patients are treated with care and respect, particularly the elderly and those with limited mobility.

Ambulance personnel are noted for their gentle handling and their diligence in monitoring patients’ vitals throughout the journey. Their pricing is considered reasonable, which adds to the accessibility of their service.

However, due to their strong reputation, availability can sometimes be limited during peak times or emergencies, making early booking a practical option.

With their patient-centered approach and consistent service, SnJ Health Services remains a reliable choice for medical transport.

Pros

  • Professional and compassionate team
  • Comprehensive service
  • Available 24/7
  • Reasonable pricing

Cons

  • High demand may limit availability

Very committed

“Alex and his team did outstanding job transferring my FIL to HSB from Melaka Jetty. The commitment & everything is A. The rate is reasonable. Million thanks from me & family.”

– Mazli Musa, Google Review

Reasonable pricing

“Very good service- easy to communicate with them, they are punctual on the day of service, very professional and friendly when handling patient. The pricing is also very reasonable. 👍🏻👍🏻👍🏻”

– ShiRou Tey, Google Review

2. GPM Ambulance

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Address: No. 60G, Business Centre, Persiaran 65c, Pekeliling

Phone: +60123774991

Business Hours: Monday to Sunday – Open 24 hours

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GPM Ambulance is well-regarded for its professional and adaptable non-emergency medical transport services. However, some clients have noted that their speed-focused approach can lead to occasional bumpy rides.

This aspect may be a concern for sensitive patients who prefer smoother transportation experiences. Despite this, GPM Ambulance has earned praise for their quick response times, with arrivals reportedly as fast as 15 minutes in many instances.

Their ambulances are modern and equipped with advanced medical tools, providing a secure environment during transport. The team is often recognized for their hospitality and ability to create a calm and comfortable atmosphere, even in stressful situations.

Their range of services includes hospital transfers and event standby, tailored to meet individual needs with professionalism and efficiency. GPM Ambulance continues to be a dependable choice for those in need of well-equipped medical transport services.

Pros

  • Fast response times
  • State-of-the-art medical equipment
  • Flexible and highly customizable services

Cons

  • Rapid driving can cause discomfort

Super professional

“Very efficient. Super professional yet comforting. Booking was a breeze and stress free. My FIL was comfortable through out the entire journey from hospital to Home. Would definitely recommend them to my friends and families”

– C.N Esqanita, Google Review

Very attentive

“I rarely write a review but for this service I am so satisfied that I  would recommend others to  experience it. Fast response, on time, attentive to patient need, competitive charges and hassle free.”

– Zainab Omar, Google Review

3. First Ambulance

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Address: No. 75, Jalan Templer, Pjs 6, 46000 Petaling Jaya

Phone: +601300881919

Business Hours: Monday to Sunday – Open 24 hours

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First Ambulance has earned its reputation as a reliable and efficient ambulance service provider, even garnering recognition as “Ambulance Service Provider of the Year in Asia-Pacific” at the Global Health Awards 2024.

Known for their professionalism and timely responses, they cater to a range of needs, from hospital transfers to pre-arranged services so patients and families feel supported throughout the process.

Their team is often praised for their courteous and knowledgeable approach as they provide excellent care while assisting with hospital administration processes. 

The ambulances are clean, modern, and well-equipped, offering both safety and comfort during transport. While their service quality is commendable, some clients have faced delays in receiving original receipts, despite multiple follow-ups.

Though this issue doesn’t diminish their on-ground service, it can be frustrating for some customers needing proper documentation. Despite this hiccup, First Ambulance remains a trusted option for those seeking professional and reliable medical transport.

Pros

  • Fast response times
  • Professional, knowledgeable staff
  • Clean and well-equipped ambulances

Cons

  • Delays in providing original receipts

Caring and professional

“Very professional services provided. The paramedics Izzat, Ahmad and Hadi who attended to my elderly aunty was very caring and compasionate while handling her as she was delirius. Tq very much guys🙏 …”

– Prem Sivalingarajah, Google Review

Excellent service

“Fast arriving during peak hours (with heavy rain) to Hospital Kuala Lumpur to pick up an immobile elderly from the ward and sent home. Professional team, ambulance is very clean and new, charges reasonable. Thank you so much First Ambulance! Highly recommended!”

– SumWan Cha, Google Review

4. St. John Ambulance Malaysia (SJAM) National Headquarter

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Address: No. 41, Jalan Shelley, Maluri

Phone: +60392851576

Business Hours: Monday to Friday – 8 AM to 5 PM

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St. John Ambulance Malaysia (SJAM) is a well-recognized provider of ambulance services and health support. They are known for their reliable emergency responses and professional teams, who are well-trained to handle various situations.

From medical emergencies to on-site assistance at events, their efficiency has earned them trust nationwide. While their services are commendable, one limitation is their unavailability on weekends.

This may create difficulties for those needing support during that time. However, their weekday operations remain consistent and dependable, meeting the needs of individuals and organizations alike.

Beyond ambulance services, SJAM also focuses on community health through first-aid training and support programs. These initiatives demonstrate their commitment to public health and safety, making them a valuable resource for education and care.

Despite the weekend gap, their dedication to providing quality service during the week stands out. For those seeking professional and organized health-related support, SJAM continues to be a reliable option.

Pros

  • Efficient and reliable ambulance
  • Broad range of services
  • Trusted reputation

Cons

  • Not available on weekends

Very knowledgeable

“I first noticed AEDs in airports and later in malls a few years ago, which sparked my curiosity. All I know is that they are related to medical emergencies, but I never knew how to use them. Thanks to SJAM’s training, I am now equipped with CPR and AED knowledge. The training was fun and engaging, and I enjoyed it very much. Totally recommended! 👍🏼👏🏼”

– Samantha Wong, Google Review

Excellent service

“This is the headquarters of a non-profit organization formed under the statute of Act 74. Left by the British occupation, hence this organization is mainly found in Commonwealth countries. They carry out FREE 24 hours emergency ambulance services under the MECC 999 call system in some states, while others have Haemodialysis centres. They also mainly do medical standby for large public events and teaching of First Aid/CPR.”

– Muhd Siv Azhar Merican, Google Review

5. One Heart Ambulance

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Address: Vue Residences, 102, Jalan Pahang, Titiwangsa Sentral

Phone: +60189666519

Business Hours: Monday to Sunday – Open 24 hours

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One Heart Ambulance brings a heartfelt commitment to emergency medical services in Malaysia, combining professionalism with genuine care. From our first interaction, their team creates a reassuring experience, offering calm and collected guidance.

Their dispatchers are frequently praised for their efficiency and ability to gather information quickly, setting the tone for the smooth service that follows. The ambulance teams are well-trained and provide exceptional care.

Families have commended their professionalism and the extra effort to guarantee both patient comfort and peace of mind for loved ones. The seamless coordination from call to completion reflects their dedication to delivering reliable and compassionate service.

One minor drawback is that during peak hours, the wait time may stretch slightly longer due to high demand. While this is a sign of their popularity, it’s something to consider for time-sensitive cases.

However, their excellent service quality and personalized approach make One Heart Ambulance a trusted choice for medical transport in Malaysia.

Pros

  • Compassionate and efficient team
  • Excellent service
  • Calm and professional dispatchers

Cons

  • Longer wait times due to high demand

Great service

“Transferred my grandmother from HKL to Ipoh. Great service.. will definitely use again if needed. Thank you One Heart Ambulance”

– Zoey Looi, Google Review

Fast and comfortable

“The driver and his assistant were so considerate. Fast and comfortable! Thanks”

– Vinovic Maximus, Google Review