Find Reliable and Trusted Help with the Best 5 Home Care Services in Malaysia
It was one of those days when I realised I could really use some help—managing life at home, that is. With a long to-do list and zero time to tackle it, I began to wonder, “How do others juggle it all?”
That’s when I started looking into home care services in Malaysia. After some digging and countless recommendations, I discovered there’s so much more to these services than just a helping hand—it’s about trust, compassion, and peace of mind.
So, whether you’re seeking help for elderly care, or just need assistance around the house, I’ve rounded up the top home care services that promise reliability and professionalism.
How much does a home care service in Malaysia typically cost?
In Malaysia, home care services typically range from RM20 to RM300 per session, depending on the type of care needed, such as personal assistance or medical services.
This range covers various levels of support, from basic tasks like bathing to more specialised medical care.
1. Sunway Home Healthcare
Address: G-01-01, Sunway GEO Avenue, Jalan Lagoon Selatan, Bandar Sunway
Phone: +60192166477
Business Hours:
- Monday to Friday – 8:30 AM to 5:30 PM
- Saturday – 8:30 AM to 1 PM
For first-time parents, navigating postnatal care can feel overwhelming, but Sunway Home Healthcare offers invaluable support right in the comfort of your home. They provide not only medical assistance but also guidance for new parents.
One standout aspect is the expertise and professionalism of their staff often praised for their patience and attention to detail. We also observed that nurses are thorough and thoughtful, as they take the time to understand the needs of both the mother and baby.
They also provide practical advice on postnatal care, including tips for better baby care and recovery for mothers. Their professional approach, like wearing PPE and sanitising before starting the consultation, adds an extra layer of trust and safety.
The service is particularly useful for first-time parents who appreciate having someone to address their many questions. However, the one limitation is that they’re closed on Sundays, which might make scheduling tricky for some.
Excellent care
“The service and care provided in healing my 93 years old and bedridden mother’s wound was excellent. My family are very greatful to Sunway Home Care. The nurses has done an excellent job.”
– Ahmad Khan Illadad Khan, Google Review
Very convenient
“Had to book homenursing services for wound dressing. Very convenient service with caring nurses. The secretary is also arranging when you have last minute changing plans. I definitely recommend.”
– Jimmy Bayle, Google Review
2. Care Concierge
Address: Block A, Jaya One, A-1-5, 72A, Jln Profesor Diraja Ungku Aziz
Phone: +601300228822
Business Hours: Monday to Friday – 9 AM to 6 PM
Care Concierge offers tailored senior living solutions, from assisted living to at-home ageing support. They earned a reputation for their responsive and compassionate care.
Their ability to provide caregivers quickly and efficiently sets them apart, especially during urgent situations. Clients frequently highlight the attentiveness of the caregivers and the team’s understanding of the challenges families encounter with elderly care.
The caregivers are praised for their professionalism and compassion. Previous feedback also emphasises the gentle and considerate approach taken by the caregivers when interacting with elderly individuals.
Their team members demonstrate thoroughness and attention to detail during the hospital admission process. This combination of prompt service and thoughtful care satisfied both patients and their families.
However, one limitation is their unavailability on weekends, which may be inconvenient for families needing immediate arrangements during those days.
Very helpful
“Care concierge has always been very helpful in finding a caregiver for my mum, be it for a week continuously, or for a few hrs every day .My mother is not easy to work with because of her personality but Mr Jefri has always managed to match someone to take care of her. Thank you Care Concierge, for getting the help that I need in such a gentle and helpful way! Thank you also to the wonderful caregivers that have come to help Mum out..”
– Joo May Lim, Google Review
Supportive caregivers
“My family & I would like to express our sincerely thanks to the CG manager, Rita who has been very supportive & the caregivers, especially Jovee for taking care of my late mother. Jovee was very attentive & treated my late mother like her own. I will highly recommend Care Concierge to anyone looking for a caregivers at home.”
– Irene Amie, Google Review
3. ALPRO Home Care
Address: 63, Jln S2 B21, Pusat Dagangan Seremban 2
Phone: +60193967828
Business Hours: Monday to Friday – 9 AM to 9 PM
ALPRO Home Care stands out for its dedication to delivering high-quality, compassionate care at an affordable price. Their services cover a range of needs, from wound care and regular check-ups to providing attentive support for bedridden patients.
Families who have used their services often emphasise the team’s professionalism and kindness, which help create a positive experience for both patients and caregivers. We were particularly impressed by the team’s ability to provide fast and efficient care.
Moreover, their commitment to providing comfort for bedridden patients is frequently praised, with caregivers going the extra mile to make their clients feel supported. Their bi-weekly check-ups are also appreciated for maintaining a consistent level of care.
While ALPRO Home Care excels in most areas, a small improvement could be in communication response times during peak hours, as some families may experience slight delays in scheduling or inquiries.
Super dedicated
“I’m incredibly grateful for the exceptional home care from Alpro Home Care. The professionalism and compassion of their team were evident from our first contact. The caregivers have been a true blessing, going above and beyond to ensure the well-being and comfort of our loved ones, with unmatched attention to detail and personalized care plans.I’m incredibly grateful for the exceptional home care from Alpro Home Care. The professionalism and compassion of their team were evident from our first contact. The caregivers have been a true blessing, going above and beyond to ensure the well-being and comfort of our loved ones, with unmatched attention to detail and personalized care plans.”
– Chiamin Fong, Google Review
Unmatched attention
“I’m incredibly grateful for the exceptional home care from Alpro Home Care. The professionalism and compassion of their team were evident from our first contact. The caregivers have been a true blessing, going above and beyond to ensure the well-being and comfort of our loved ones, with unmatched attention to detail and personalized care plans.”
– Syed Imran, Google Review
4. Home Visit Doctor (Powered by GP House Call)
Address: 3-1, Jalan Merbah 1, Bandar Puchong Jaya, 47170 Puchong, Selangor
Phone: +601121288619
Business Hours:
- Monday to Thursday – 8 AM to 11 PM
- Friday – 8 AM to 6 PM
- Saturday to Sunday – 9 AM to 5 PM
Home Visit Doctor offers a much-needed service for those who require quality medical care without leaving their homes. This GP house call service stands out for its responsiveness and professionalism, providing patients with comfort.
The doctors are friendly yet thorough, so patients and their families feel supported every step of the way. Dr. Xavier, in particular, has received glowing praise for his compassionate care and efficient service.
From timely arrivals to clear communication about diagnoses and treatment options, the experience with them is seamless and reassuring. The team’s dedication to addressing individual needs provides a dependable and supportive service for families.
One minor drawback is that the availability of the service can vary during peak times, as house calls are in high demand. While this is understandable given the personalised nature of the care, booking early or calling ahead is advisable.
Guaranteed comfort
“Today we invited Dr. Xavier the second time to come to our house. Prior to this my dad seldom requested to go and to see any doctors whenever he was not feeling well. However after seeing Dr. Xavier for the first time, he felt comfortable with Dr. Xavier’s diagnosis and asked us to invite Dr. for some check up this afternoon. We were happy that Dr. Xavier could drop by and provided us with some good advice.”
– ChoonLee Lok, Google Review
Reliable and efficient
“The house call doctor service was excellent. Dr Xavier arrived promptly, provided thorough and compassionate care, and made the entire process seamless and convenient. The convenience of having quality medical care delivered right to my home made a significant difference. I appreciate the clarity with which the doctor explained the diagnosis and treatment options. I highly recommend Dr Xavier to anyone in need of reliable, efficient, and empathetic medical attention.”
– Mimi Tahsin, Google Review
5. Seniora Buddy Service
Address: 15, Lrg PS 1/39, Kampung Boyan, 34000 Taiping, Perak
Phone: +601128992968
Business Hours:
- Monday – 8 AM to 6:30 PM
- Tuesday to Friday – 8 AM to 6 PM
- Saturday – 9 AM to 2 PM
Seniora Buddy Service provides a refreshing approach to elderly care by combining professionalism with genuine compassion. Designed to support not just the elderly but also their families and carers, the service has received consistent praise in our surveys.
From hospital visits to home care, they manage essential tasks with care and efficiency, giving families much-needed peace of mind. One standout feature of Seniora Buddy Service is their dedication to manage all appointments and medical needs.
Families we spoke with have commended the team for assisting elderly parents with hospital visits. They even medication refills, and send reminders for upcoming appointments.
The caregivers themselves are often described as professional, helpful, and warm. Whether it’s providing company or managing logistical needs, Seniora Buddy Service excels in creating a supportive environment for the elderly.
However, the service is closed on Sundays, which could pose challenges for families requiring weekend support.
Very professional
“Very professional service team, especially Nurse Siti in dressing team, she is very nicely, responsible and attentive person. She is willing to share her professional knowledge and tips to everyone. We are very thankful and appreciate so much to her”
– Ee Ling Wong, Google Review
Reliable service
“The service is awesome and highly recommended. A big thank you to the caregiver, Aishah. She is professional, helpful, and caring. We are happy and satisfied with the care she provides to my dad. 🙏❤️ …”
– Ying Yin Koay, Google Review