Top 5 Aircon Service Providers in Penang to Help You Keep You Cool
As a longtime resident of Penang, you wouldn’t want to get caught up in its hot and humid weather without an air conditioner—trust me, I’ve been there! The last thing you’d want is a hot summer night with a broken AC unit.
Fortunately, I was living in Penang because apparently, aside from housing the best laksa restaurants, it’s also home to tons of companies that can help maintain and repair my AC whenever I need some help. So if you’re going through the same problem, don’t break a sweat!
Here are some of the best aircon service providers in Penang and why you might want to check them out:
How much do aircon services cost in Penang?
The cost of aircon services in Penang range from RM60 to RM100 or even more. This changes depending on the unit itself or the type of service being availed by the client.
1. Barokah Repair Servis Aircond Service
Location: 175-2, Jln Perak, Taman Perak, 11600 George Town, Pulau Pinang, Malaysia
Contact: +60 14-338 4017
Business hours:
- Monday to Friday: 8:00 AM to 5:30 PM
- Saturday: 8:30 AM to 1:30 PM
Barokah Repair Servis is one of the most well-known AC technicians in Penang, and it’s not hard to see why, given that they service a wide area of the state. From George Town to Butterworth and more, you can expect them to lend their services wherever you are in Penang.
What’s more impressive is their quick turnaround time, as many clients have highlighted how they were surprised to learn that their service is over after only a couple of hours. Furthermore, their technicians were praised for arriving at their homes just after their phone call was dropped.
We noted that their technicians are quite adept as well. Their combined years of experience make them some of the most reliable guys to call for these types of situations.
Our only gripe with this company is its slightly limited operating hours. Although we appreciate them operating for a half-day on Saturday, we feel like they could service more clients when they open on Sunday as well.
Professional, efficient and friendly
“Great service, the two technicians were professional, efficient and friendly. The problem was diagnosed and fixed within 30 minutes. The price was very good for what was done.
After a week of being uncomfortable in Penang heat, the job was done and can now relax in the cool. This company is to be recommended, many thanks”
— Keith Watts, Google Review
Very prompt and professional service
“Very prompt and professional service. All systems working perfectly now. The crew of Fargas, Mal, and Irfan are polite and considerate. They left our home cleaner and cooler which is greatly appreciated. Thank You!”
— Jeremy C, Google Review
2. Andy Aircond
Location: 12d-15-20 One Foresta Lengkok Kelicap Sungai Ara 11900 Bayan Lepas, Town, 11900 Sungai Ara, Pulau Pinang, Malaysia
Contact: +60 12-757 6875
Business hours: Monday to Friday: 7:30 AM to 6:30 PM
Andy Aircond offers a wide array of repair and maintenance services at low prices. Moreover, they can cater to both commercial and residential types of AC units.
The main highlight, however, is their selection of technicians, including Andy himself. We’ve sat down with some of their previous clients and they’ve noted how professional their technicians carry themselves, leaving little to no mess after the service.
Furthermore, tons of clients praise them for their expertise. One satisfied customer we interviewed noted her appreciation of how Andy was able to communicate the issue with her AC unit clearly.
We just wish that they would make their own official website though to make them feel more legit as opposed to just having a Facebook page.
Also, it’s worth noting that Andy Aircond doesn’t have a huge team so you may encounter some difficulties booking their services at times. However, since this is a small team, you can expect to enjoy far more reasonable rates compared to big companies—you win some, you lose some.
Very experienced
“Mr Andy did a superb job with my air con servicing and same time gas refill.
He was so professional and he was able to describe in detail the issue which I had encountered with my aircon. Highly recommended & a very experienced person he is and his team.
Thank you for the fantastic job done..”
— Dharshini Rajan, Google Review
5-star service
“Andy and his team provide 5-star service at a very reasonable price for cleaning of air-cond, for homes and businesses. It was 2 months later that my AC leaked after servicing was performed, Andy personally came to check and his team followed suit and resolved the problem.
No further charge. It was his after-sales service that I truly appreciated cos it is rare to find. Amazing job! No doubt, I will be his regular client.”
— Guat Khim Chew, Google Review
3. BRO Air Cond Services & Repair
Location: Lintang Bayan 10 Bayan Lepas, 11900 Penang, Malaysia
Contact: +60 16-601 7131
Business hours:
- Monday to Friday: 9:00 AM to 8:00 PM
- Saturday and Sunday: 9:00 AM to 9:00 PM
BTO Air Cons Services & Repair immediately caught our attention because it was one of the few AC service providers that was open seven days a week. This, plus their 11-hour business hours (12 during weekends), make them reliable, especially during emergencies.
Another reason why we say they’re reliable is because of their technicians. Although there are not a lot of them on their team, we appreciate their expertise based on a handful of remarks from their previous clients.
One of the things that was often highlighted by their previous clients was the technician’s patience in explaining the problem to the homeowner. Furthermore, they also praised them for being able to complete repairs in impressive turnaround times.
The only thing that we wish they would do is create an official website where they can list down their rates and services for potential clients to see conveniently. It also doesn’t help that their official FB page isn’t updated.
Highly recommended!
“Good service from Mr Rizal and team. Manage to find the root cause of the issue and fix it accordingly. Highly recommended!”
— Sherwin Lee, Google Review
Best I’ve seen and met
“Mr.Shahrizal came over once after he buka puasa . I’m seriously amazed by this first point. Secondly, he provided a clear and good explanation about what’s the problem with my AC. Third and lastly, his attitude is by far the best I’ve seen and met.
*two-thumbs up for Mr.Shahrizal*
I will definitely contact him if there is any AC problem, and also to introduce him to whoever is in need of this service.
Thank you Mr Shahrizal!“
— Ivan Kuan, Google Review
4. Hooi Air Conditioning & Elec Service
Location: 13, Lebuh Cintra, George Town, 10100 George Town, Pulau Pinang, Malaysia
Contact: +60 12-378 7106
Business hours:
- Monday to Friday: 9:30 AM to 12:00 PM, 1:00 PM to 5:30 PM
- Saturday: 9:30 AM to 12:00 PM
Hooi Air Conditioning was one of our frontrunners when we were initially researching for this list because of its 40+ years of experience. It’s one of the go-to companies for everything AC in Penang because aside from repairing, they also sell new units and buy used ones.
The company is also praised by their previous clients for offering such reasonable prices in exchange for their expert services. Speaking of, their services can cater to just about every type of AC unit, whether they be non-inverter or not.
We also appreciate the friendly and helpful attitude of their technicians as highlighted by their loyal customers. Some people noted that their repair service can get done as fast as 120 minutes, which is an impressive turnaround time.
We’re not a fan of their lack of an official website though, as it means that potential clients would be forced to visit their store or call them to know more about their rates, services, etc.
Plus, we thought that their business hours are a bit limited since they’re only open half a day on Saturday and are closed on Sundays.
Top-notch AC service
“Top-notch AC service and a lot of variations of AC to choose from Panasonic, Daikin, Midea, AUX, Acson and more if you’re looking to buy a new one or replace it. Reasonable price for such grand quality. Their AC installation is also very neat and clean.
This AC service shop has been around for 40+ years and worry not, their service quality here is amazing! Best advice and recommendations from our local technician to solve your AC problems.
It’s really a good thing for a customer for this place to be not very well known to a lot since we can get an appointment slot in faster.
One thing to take note of from them is, that their follow-up service is very fast! If you have any problem after service, they’ll be sure to take care of it ASAP.”
— Muhammad Ammar, Google Review
On time, professional expertise
“Have been using Hooi Air conditioning services for many years to service our 4 units. Worth the extra charge to chemically clean the aircon so they operate more efficiently. ‘Amazing stuff is chemically washed from the innards of the AC units.
Highly recommended, on time, professional expertise, the technicians are super efficient knowledgeable & clean up after themselves.
Today we replaced our master bedroom aircon with a new Panasonic. Technicians came well prepared & started to finish 125 minutes to install.
We highly recommend Technician Yeoh & his team. The main contact is Jack. Very helpful. Bravo”
— Jay Welinkar, Google Review
5. Kedai Aircond Bertam Kepala Batas SejukAihh
Location: 51, Jalan Dagangan 2, Bandar Bertam Perdana, 13200 Kepala Batas, Pulau Pinang, Malaysia
Contact: +60 4-579 0568
Business hours: Daily from 9:00 AM to 5:30 PM
Kedai Aircond Bertam Kepala Batas SejukAihh is another rare company that’s open seven days a week, so we immediately noticed it on our radar. Upon closer look, we discovered that they’re also a reliable company because of the variety of services they offer for AC owners.
From maintenance to repairs and anything in between, their knowledgeable technicians can provide long-lasting solutions. This was something that was highlighted by their previous clients as well, with some stating that they’re some of the most insightful AC technicians they’ve met.
We also love how they can lend their insights to purchasing decisions. One customer shared her experience of how their technicians chose the perfect AC unit for their space just after assessing different factors about their space.
However, we did notice that their lines for customer service can be unresponsive at times and some of their past clients have noted this as well.
Very satisfied
“The technician is very professional & did a great job during AC installation. I was very satisfied with all the services including free consultation when I bought a new AC unit. The team is very polite. Highly recommended shop to buy AC.”
— Puwaneswaran, Google Review
Team really knows their stuff
“SejukAih is so good for AC stuff! Their team knows their stuff, helped me pick the perfect unit, and the installation was super smooth. My place is chill now thanks to them. I totally recommend this store for all your AC needs!”
— Croque Croque Club, Google Review