Best Maid Agencies in Malaysia

12 Best Maid Agencies in Malaysia

Photo credit: Shutterstock

People living in Malaysia are constantly living fast-paced lives, focusing on work and other priorities, that for a second they’ve almost forgotten about their lives back home. With the assistance of the best maid agencies in Malaysia, workers and helpers strive to fill in the gaps and help sustain their employer’s needs.

These kind and considerate people work hard to take care of our children, cook our meals, clean our houses, all the while making sure everything is in good shape.

Below is a list of the renowned best maid agencies in Malaysia, catering to each individual’s needs and preferences, in order to maintain a happy home.

1. Agensi Pekerjaan Kawasama

BEST FOR  Foreign Maids
PRODUCTS List of services
ADDRESSAG-4, Happy Mansion, Jalan 17/13, Seksyen 17, 46000
CONTACT DETAILS03-7955 7067 | 03-7955 6918 | 017-2766498 (WhatsApp only)

[email protected]

OPERATING HOURSMonday – Friday 9:30 PM to 5:00 PM

Closed on Weekends and Public Holidays

First on our list is one of the leading maid agencies in all of Malaysia. Agensi Pekerjaan Kawasama, founded in 1982, endeavours to provide exceptional house maid services to the people of Kuala Lumpur.

Unlike other maid agencies, Agensi Pekerjaan Kawasama ensures service excellence by keeping a close eye on every step of the hiring process.

Agensi Pekerjaan Kawasama ensures that the highest standards of quality are met by personally interviewing all of the maids that come to be affiliated with the firm. Doing so allows Agensi Pekerjaan Kawasama to better assess the maids’ strengths and abilities as well as their character and professionalism.

The matching process is closely monitored as well. Agensi Pekerjaan Kawasama’s team goes through great lengths to study the profile of their maids before carefully handpicking which ones suit the given clients. This process is one of the must trusted in the field, and has resulted in countless satisfied clients and excellently placed house maids.


  • Licensed agency
  • High standards for maid hires
  • Rigorous matching process
  • Wide range of services

Customer Reviews

Here are some comments left by very satisfied clients of Agensi Pekerjaan Kawasama:

“This is a unique maid agency that treats its customers and maids with great respect and integrity. Excellent service delivery by Anthony and Team. The agency makes the effort to look into the well-being of the maid and provides adequate support to ensure that the employer & maid relationship has a good head start and that the employer’s expectations are duly met. Keep up the wonderful work. “

“I want to recommend Kawasama to all because they are very helpful and professional. Anthony is informative, transparent and clear. His staff is approachable and forthcoming. I was very pleased with their services because back then when I was hunting for a helper urgently to replace the current one. ”

2. Global Ace Maid Agency

BEST FOR  Maids from the Philippines and Indonesia
SERVICESDomestic Helpers, Cleaning Services, Work Permit, Salary Remittance, Purchasing of Insurance, Arrangement of Medical Checkup (FOMEMA), Passport Renewal, Home Leave Processing for Embassy Endorsement, Booking & Purchasing Airline Tickets, Transportation Services for Domestic Helper, Counseling, Lodging of Domestic Helper
ADDRESSNo.63A, Jalan SS21/60, Damansara Utama, 47400 Petaling Jaya, Selangor
CONTACT DETAILSPhone: (012) 573 5537; 1-700-81-4663
Email: [email protected]
OPERATING HOURSMonday to Friday: 10:00am – 7:00pm
Saturday: 10:00am – 3:00pm

Global Ace is an employment agency that aims to provide residents of Malaysia with quality domestic helpers. Likewise, residents can contact the agency if they need to avail of cleaning services. 

Global Ace is registered with the Human Resources Ministry and the Immigration Department, and can provide domestic helpers from the Philippines and Indonesia. The agency can also assist you with processing the necessary work permits, insurance, salary remittance, and even book online tickets for your helper, among others.

What we like best about this agency is that they do more than provide a cleaning service – they help facilitate the entire process of hiring the domestic helper of your choice. You will be able to conduct interviews from the comfort of your own home although you may also opt to interview at the agency’s headquarters as well. 

Global Ace offers its services all across Malaysia, although they primarily focus on houses located around Selangor and Kuala Lumpur. Wth fast processing times, their professional services have earned them a solid reputation as one of the top local agencies. 

Aside from keeping your home spotless with their cleaning service, you can rely on Global Ace to provide you with trustworthy domestic helpers that have been background checked and vetted. 

So whether you want a full-time domestic helper, a weekly cleaning service or a one-time cleaner, Global Ace has got it covered. They can provide you an extra pair of helpful hands with all of your household chores so you can focus on other responsibilities.


  • Hires only from Indonesia and the Philippines
  • Can coordinate entire immigration and work permit process
  • Offers part-time and regular cleaning services
  • Registered with Human Resources Ministry and the Immigration Department

Customer Reviews

Let’s take a look at what their clients have to say:

“I have taken 2 Indonesian domestic helper in the course of 4 years. Now the 3rd for another 2 years. All completed their contracts. Global Ace Agency is very professional and dealing with difficult situations. They provide counsel to helper and motivates them to work well. As customer, I felt supported any time even after sales services…Highly recommended for domestic helper provider.” – Nicole Chin

“My maid has been working here for three years, and Global Ace has given us a lot of help during these three years.  reliable company. Thanks” – Liang Chee choong

3. Innovedge Maid Agency

BEST FOR  Awarded by the Philippine Embassy as the top 3 maid agency in Malaysia in 2019
PRODUCTS List of services
ADDRESSF-2-9, Neo Damansara, Jalan PJU 8/1, Damansara Perdana, 47820 Petaling Jaya, Selangor, Malaysia
CONTACT DETAILS+60 3-7727 4928
OPERATING HOURSMonday to Friday – 9:30am – 6:00pm
Saturday – 9:30am – 1:30pm
Sunday – Closed

Innovedge Maid Agency is a maid agency that offers the recruitment of skilled and well-disciplined maids.

According to the agency, their reputation and the capabilities of their maids work hand-in-hand. In addition, training, family background, and experience are the main focus of Innovedge.

Having a long term relationship with the client is Innovedge Maid Agency’s goal, which is what makes them one of the best maid agencies in Malaysia.


  • Licensed agency
  • Experienced in maid and work recruitment
  • Legal, trained, and medically fit maids and workers

Customer Reviews

Innovedge Maid Agency not only takes care of their clients, but they’re proven to take care of their workers as well.

A maid who works for Innovedge wrote a review on Google:

“I just want to share my experience . Even if I am new here in Malaysia, just to cheer up my fellow maids. Last Jan. 1, 2020 I fell down and fainted in the toilet while cleaning at the house of my employer. I really don’t know what happened, I just woke up in the hospital. The hospital told me, it was my agency Innovedge who called the ambulance and took me to the hospital and I stayed in the emergency until I was discharged the next day on Jan. 2, 2020. I am very thankful to my agency because they took care of me until I recovered. They also took me to a Chinese doctor that really help me to fully recover my strength. My agency still give me chance to work despite what happened to me because I do not want to go home without money. I have 4 children and I want to help my family and reach my dreams. Thank you so much to Mam Christie and to my agency for the opportunity you gave me. Also to all the staff for taking care of me and to all motivations. God bless!”

On the other hand, satisfied clients left their reviews on Google as well:

“I have been engaging Innovedge for the past 5 years and just received my 3rd maid from the agency. Innovedge has a large database of maids and being able to provide biodata and interview videos made it much easier for me to make my selection. My agent, Stella, has been very helpful and I am very happy with the quality of maids provided.”

“I have been a long time customer for Innovedge. Recently I was just looking at their website to get a new maid because my current maid is going back after working for 4 years for me. So far Innovedge has provided their service to me very well. For my current maid, initially she has some homesick but after I send her to Innovedge for some counselling, the problem was solved and she work for my family for almost 4 years now! By chance I came across some of the reviews for innovedge and I am surprised to see some of them are very negative. I think some employers just like to put all blames to the agency for anything with their maid and I think that is really not very reasonable. We paid the agency to get us a maid (they did their job!) but employers also should play some role to educate and manage the maid because she stay and work with us and not with the agency! I strongly recommend Innovedge to anyone who wants to get a maid because they are reliable and professional.”

4.  Tazia Maid Agency

Tazia Maid Agency's Team
Photo credit: Tazia Maid Agency Facebook
BEST FOR  25 years in the industry
PRODUCTS List of services
ADDRESS45-1, Jalan Puteri 2/1, Bandar Puteri, 47100 Puchong, Selangor, Malaysia
CONTACT DETAILSTel: 03-80622777 / 03-80513436

E-mail: [email protected]

OPERATING HOURSMonday to Friday – 8:30am – 7:00pm
Saturday – 8:30am – 3:00pm
Sunday and public holidays – Closed

Tazia Maid Agency began as a small maid agency in Kuala Lumpur. They focus on housemaid application and training.

Back then, the agency’s main goal was to fix the problem that the customers experienced regarding maid employment.

After figuring out what worked best to maintain coordination and collaboration between the employer and their maids, Tazia Maid Agency successfully expanded towards the north and south of Malaysia.

Now, Tazia Maid Agency can proudly say that they’ve been in the industry for 25 years, proving that they’re one of the best maid agencies in Malaysia.


  • Has more than 30 employees
  • Free counseling services for 24 months
  • Government-approved licenses

Customer Reviews

For Tazia Maid Agency, customer satisfaction is truly important, in order to keep the trust of their clients intact.

Customers who reviewed the agency on Google stated that Tazia Maid Agency is a proper company with hardworking staff.

Tazia Maid Agency provides professional service, which keeps their customers satisfied and safe in the comfort of their homes.

5.  Agensi Pekerjaan Venture Provision (APVP)

Agensi Pekerjaan Venture Provision (APVP)'s Cleaning
Photo Credit: APVP Facebook
BEST FOR  A professionally managed licensed recruitment agency
PRODUCTS List of services
ADDRESSNo.16, Jalan Kuchai Maju 1, Off Jalan Kuchai Lama, 58200 Kuala Lumpur
CONTACT DETAILSTel: 03-7984 2688

E-mail: [email protected]

OPERATING HOURSMonday to Friday –  9:00am – 6:00pm
Saturday – 9:00am – 3:00pm
Sunday – Closed

Agensi Pekerjaan Venture Provision (APVP) is a certified and licensed maid agency. They provide well-trained workers to suit the needs of the customers.

With years of knowledge in offering house maid service, APVP is easily named as one of the best maid agencies in Malaysia.

Recognized for having recruited over thousands of foreign maids, APVP is also known for offering honest, dependable, and quality service.


  • Maid and cleaning
  • Skype interview
  • 0% downpayment installment

Customer Reviews

Agensi Pekerjaan Venture Provision (APVP) highly considers the satisfaction of their customers.

The agency conditions their services to meet the needs of the clients.

One customer posted a review on an online forum:

“My auntie applied a Indo housemaid at Kuchai Lama – Agensi Pekerjaan Venture Provision Sdn Bhd, the package price is reasonable and the service they giving is great. Because of last time experience, I told my auntie to look CAREFULLY about the T&C. The sales staff are kind and patience, explain one by one to us. 

The Indo maid is doing a great job in our house. Even the sales is done, but they also will follow up see whether customer facing any issue. We are happy and satisfy the services.”

Another customer wrote his testimonial and said:

“I am very impressed with your services especially your Miss Sheyline. She is a very responsible, concerned & helpful staff who even entertained our calls on Sundays. Your maid which you sent to us was working very well after counselled & we have decided to hire another one immediately. My family are very pleased & will recommend our families & friends to take their future maids from you.”


6.  YDS Maid Agency

YDS Maid Agency's Cleaning
Photo Credit: YDS website
BEST FOR  Careful selection of housemaids through screening and training
PRODUCTS List of services
ADDRESSNo 33-3, Jalan PJU 5/20E, The Strand Kota Damansara, 47810, Petaling Jaya, Selangor.
CONTACT DETAILSTel: 1300 88 9322, 03-6142 9322
OPERATING HOURSMonday to Saturday – 9:00am – 6:00pm
Sunday – Closed

YDS Maid Agency claims to be the most trusted agency for how they handle the transactions between their clients.

YDS recruits maids from the Philippines professionally, manages an overseas training centre, and holds free counseling for 2 years.

The agency handpicks the maids through thorough interviews, and focuses highly on employer-employee relationships to maintain an excellent relationship.


  • Established training centre in the Philippines
  • Hassle-free way of balance settlements
  • Low deposit rates

Customer Reviews

YDS is a maid agency that places importance on the confidentiality of the agreement between each customer. This is just one of the reasons to prove they’re one of the best maid agencies in Malaysia.

One impressed customer on Google wrote:

“Thanks for the excellent maid… the processing was very fast and deposit is RM500 only… i read the review below and worried but the reviews below is completely a fake story just they wanted to destroy the agency name. I was very satisfied with overall process of the maid application and till the delivery. However is not easy to sell human being how good the agency are but it still a luck on getting a good house maid…

they also explained about the review below issue with all the letter and emails from the employer who wrote bad review. They just wanted to threaten the agency by not paying salary for the maid. This agency fought till end to get back the passport and the salary of the maid. My salute to this agency.”


7.  DG Maid Agency

DG Maid Agency's Cleaning
Photo Credit: DG Maid Agency website
BEST FOR  Reputable maid agency in Malaysia
PRODUCTS Maid recruitment, training centre
ADDRESSJalan Prima Saujana 2/d 43000 Kajang, Malaysia
CONTACT DETAILSTel: +60125383365 / +60387406041

E-mail: [email protected]

OPERATING HOURSMonday to Friday – 9:00am – 5:00pm
Saturday – 9:00am – 2:00pm
Sunday – Closed

DG Maid Agency claims to be the fastest and most affordable maid agency in Malaysia. They hire employees coming from Philippines, Indonesia, and Sri Lanka.

The agency makes sure to hire qualified employees by having them go through in-depth training in order to guarantee the highest level of duties achieved.

DG Maid Agency strives to have their workers improve their skills, attitude, and overall productivity.

That’s why they’re a reliable maid agency and one of the best maid agencies in Malaysia.


  • 15 years of experience
  • Careful selection of candidates
  • 24 months free counseling

8.  E-Job Maid Agency

E-Job Maid Agency's Cleaners
Photo credit: E-job Maid Agency website
BEST FOR  Offering well-trained and highly experienced Filipino maids
PRODUCTS List of services
ADDRESSNo 56-3, Jalan OP 1/5, Off Jalan Puchong, Pusat Perdagangan One Puchong, 47160 Puchong, Selangor, Malaysia.
CONTACT DETAILSTel: 1300 88 2728, 03-8075 7757

E-mail: [email protected]

OPERATING HOURSMonday to Saturday – 10:00am – 7:00pm
Sunday – Closed

E-Job Maid Agency is the leading maid agency in Puchong, offering the best domestic helpers in Malaysia and worldwide.

They are devoted to produce the most trustworthy and reliable helpers with proven track records to their clients. This makes E-Job Maid Agency one of the best maid agencies in Malaysia.

In order to build a safe and sure home, the agency’s workers are chosen and trained well before they are assigned to clients.

Whether you need a nanny, caregiver, or housemaid, E-Job Maid Agency has what it takes to provide it all and at an affordable rate.


  • Maids undergo strict training at Household Training Centre (TESDA NCII) in the Philippines
  • Experienced team of recruitment and training personnel
  • English language training programme for workers

9.  Proskills Maid Agency

Proskills Maid Agency
Photo credit: Proskills Maid Agency website
BEST FOR  Specializes in providing quality foreign domestic helpers
PRODUCTS List of services
ADDRESS5-3, Jalan Merpati, Usj Tanamera, 47650 Subang Jaya, Selangor, Malaysia
CONTACT DETAILSTel: +60 3-5191 5855

E-mail: [email protected]

OPERATING HOURSMonday to Friday – 8:30am – 5:30pm
Saturday – 8:30am – 12:30pm
Sunday – Closed

Proskills Maid Agency is a leading private recruitment agency, proving to be one of the best maid agencies in Malaysia.

Managed by a group of professional employees, they’ve had over 20 years of experience in the industry.

Proskills Maid Agency specializes in placing both skilled and unskilled workers in Malaysia as well as overseas.

They provide foreign domestic helpers from all over Asia—Philippines, Indonesia, Cambodia, and Sri Lanka.


  • Private employment agency
  • Licensed by the Department of Labor in Peninsular Malaysia
  • Nationwide placement capabilities

Customer Reviews

Clients say that Proskills Maid Agency focuses on acquiring the most fitting candidates for their customers in order for both parties to benefit.

Through the idea that individual people have individual needs, Proskills Maid Agency carefully matches the employees with their employers.

Clients reviewed Proskills Maid Agency online and wrote:

“They provide best quality maids and excellent service. Highly recommended.”

“Good maid agency took the time to understand my requirements and found suitable domestic helper to match against my needs”

“I am very happy with the services provided by Proskills Maid Agency. Their maid are well trained & mannered. For sure will recommended to my friends.”


10.  AP Fomas Maid Agency

BEST FOR  Highly skilled domestic workers
ADDRESS53-A, Jalan Harmonium 33/1, Taman Desa Tebrau, 81100 Johor Bahru, Johor.
CONTACT DETAILS+607-351 8333 / +607-352 8222

[email protected]

OPERATING HOURSMonday – Friday (9:30am – 6:30pm)

Saturday (9:30am – 3:00pm)

AP Fomas is one of the most trusted agencies in all of Malaysia, especially when it comes to recruiting and training domestic helpers from countries like the Philippines and Cambodia.

The staff’s attention to detail is particularly noteworthy. It’s one of the main driving forces of the entire company, allowing them to operate in such a way that is both efficient and effective. Their training results in domestic workers that are highly skilled in all matters related to the job description, from mere household chores, to cooking great meals, and even professional care services.

Another bonus with AP Fomas is that they treat their recruits as well as they treat their clients, with every helper having access to insurance.

11.  Princeton Agency

BEST FOR  Maid Services
PRODUCTS Domestic Maid Services, Foreign Worker Services, Consultation Application
ADDRESS13A-3 Block C, Megan Avenue No 12, Jalan Yap Kwan Seng 50450 Kuala Lumpur
1. 012 – 2921043
2. 016 – 6666997

Agenski Pekerjaan Princeton has over 24 years of experience. They are a professional organization that provides excellent cleaning services.

Their vision is to grow beyond their goals and quickly respond on their clients’ needs. They want to be the most reliable maid company agency in Malaysia

 with great passion and professionalism.


  • Largest maid agency in Malaysia
  • Reasonable fees
  • Has their own training center

Customer Reviews

Here’s a review from one of Princeton Agency’s clients:

“Good service attitude. The professional information about the maid and the follow-up service are very good. It will remind the update of the work permit of the maid.” – Jamie Tan

12. Ryuji

BEST FOR  Foreign Housemaid/Butler/Worker Service
PRODUCTS Recruitment and Placement Service
Direct Hiring
Visa/Permit Extension
Passport Renewal
Employer Services
ADDRESSA-G-03, Glomac Galleria, Jalan 26A/70A, Desa Sri Hartamas, 50480 Kuala Lumpur, Malaysia.
CONTACT DETAILS[email protected]
603 6201 1186
OPERATING HOURSMonday – Saturday
9:00 AM – 6:00 PMSunday
1:00 PM – 5:00 PM

Agensi Pekerjaan Ryuji Sdn Bhd was established on the 9th April 2001 and specializes in providing Foreign Manpower Consultancy Services to the clients in Malaysia. Workers are recruited from all over the world – Indonesia, Philippines, Cambodia, Pakistan, Myanmar, Thailand, Nepal, Vietnam.

The firm’s goal is to provide much needed manpower to various industries and to assist employers search for suitable workers at the most cost-efficient method. All legal, licensed, and above-board so that both customer and worker can rest easy doing what they want to do.


  • Recruitment and Placement Service
  • Reliable Housemaid/Labour Services
  • Direct Hiring
  • Quality Service at a Cost-Effective Price

Customer Reviews

Here’s a review from one of Ryuji’s clients:

“good agency and there taking care of all the applicants here, giving me a good employer. and the best Agency. Much good also the there treating the applicant as family members. Thank Ryuji Agency” – Rowena Villarin

13. Pinkcollar Employment Agency

BEST FOR  Providing transparent and professional services to hire foreign domestic helpers that employers can trust, with ethical worker sourcing and hiring practices
PRODUCTS Full Placement Service, Direct Hire Service, Contract Renewal, Work Permit Renewal, Check Out Memo, Passport Extension & Renewal, Special Pass
ADDRESSB2-3A-3, Publika, 1, Jalan Dutamas 1, Solaris Dutamas, 50480 Kuala Lumpur
CONTACT DETAILSTel: +603-6413 4285 (not reachable during lockdown)
WhatsApp: +6014-310 9970 / +6012-273 3551
E-mail: [email protected]
OPERATING HOURSMonday to Thursday – 10:00am – 5:00pm
Thursday to Sunday – Closed(Covid-19 Hours)

Since November 2017, Pinkcollar has set out to do one thing: help employers hire great foreign domestic helpers, and workers gain access to safe and dignified jobs in Malaysia.

Pinkcollar Employment Agency launched as a licensed agency in July 2019. We provide a first-of-its-kind hiring solution for employers looking for a better way to hire great Filipino domestic helpers!


  • Ethical Worker Sourcing & Responsible Matching to Employers – Good matches minimise the risks of hiring for customers, who enjoy a 100% guarantee of worker placement or a full refund
  • Efficient and Professional Customer Service – They handle visa and employment paperwork efficiently for our clients to shorten waiting times with consistent updates along the way
  • Strong Pre-Departure Training for Workers – We provide effective and holistic pre-departure training to workers that covers hard work skills that are specific to Malaysian households and soft skills such as professionalism, effective communication, financial and family management to help workers perform well and stably in their jobs abroad

Customer Reviews 

Some customers left their reviews:

“Pinkcollar Agency provided very reliable and professional service. They did very well in finding good matches in terms of work requirements, experience and skill set. The employee’s resumes sent to us were very comprehensive and made the choosing process easier.

They also provided good guidelines on how to carry out an interviews, arrival checklist and guidance on immigration related procedures. There were a lot of information provided to us throughout which gave us further reassurance on this hiring process.

We are very satisfied with our helper. Overall, their services are definitely value for money. Highly recommended to anyone looking to employ foreign domestic workers in Malaysia.”

Here’s another one:

“Amidst the recent increase in cases of runaway domestic helpers, my wife and I struggled with the sense of futility and skepticism to how our interest as employers would be protected. After all, we invested financial and emotional trust on a two-year contract, which could abruptly leave us, with two toddlers, feeling at loss and betrayed.

The Pinkcollar Team, however, restored our faith with their vision to provide a recruitment service emphasising on both employer and employee experience. They think long term. They take the recruitment process, including matching and selection, very seriously. Instead of trying to close the deal as soon as possible, they ensure that both parties meet each others’ expectations and needs. They provide the employers ample support and guidance through out the application process.

What sets Pinkcollar apart from other agencies I’ve engaged in is that their professionalism and empathy to customer needs are nothing less than impressive and reassuring.

Lastly, here’s a big shout out to Zenna, who is responsible for embarking my family on a happy and grateful relationship with our helper, who joined us 2 weeks ago. Thank you! ???”

Housekeeping is a truly demanding and laborious job. That’s why in order for these skilled workers to take care of our homes, we in turn, need to take care of them too.

If you’ve found the perfect employee for you, leave your comments down below and let us know how it went. We’d love to hear from you!

While we’re on the topic of cleaning, why don’t you check out our list of the best cleaning services in Malaysia for more helpful ideas for your lovely home.