The 14 Best Maid Agencies in Kuala Lumpur
Doing chores and maintaining the cleanliness of your home requires a lot of time and energy. But with the help of the best maid agencies in Kuala Lumpur, you don’t have to stress out over cleaning anymore!
Hiring a maid is a good idea to keep the load off your shoulders, which allows you to focus on other important things on your plate. We’ve rounded up a list of maid agencies who will guarantee you and your family are well taken care of.
So now, without further ado, check out our list of the best maid agencies in Kuala Lumpur below!
1. KG Maid Agency
| BEST FOR | Families wanting personalized maid matching |
| PRODUCTS | Legal Indonesian maid applications, Legal Filipino maid applications, New maid application services, Transfer maid consultation, Online maid interview arrangement, Work permit processing, Related document processing, Arrival briefing, Professional employer consultation, After-sales support, Maid matching services |
| WEBSITE | https://apkg.com.my/ |
| ADDRESS | 62, 2nd Floor, Jalan SS 2/67, SS 2, 47300 Petaling Jaya, Selangor, Malaysia |
| CONTACT DETAILS | 017-747 2461 03- 7865 6392 [email protected] |
| OPERATING HOURS | Monday – Friday: 9:00 AM – 6:00 PM |
KG Maid Agency is a maid agency that specializes in connecting families with legal Indonesian and Filipino domestic helpers throughout West Malaysia. Backed by over 30 years of industry experience, the agency focuses on helping employers make informed hiring decisions through professional consultation and personalized recommendations.
One of the agency’s strengths is its emphasis on finding the right match instead of simply assigning an available helper. By understanding each family’s household routine, caregiving needs, and expectations, it aims to recommend candidates who are better suited for long-term placements.
The agency provides a complete range of maid hiring services, including new applications, transfer maid consultations, online interviews, work permit processing, document handling, and arrival briefings. This one-stop approach helps simplify the hiring process while ensuring compliance with Malaysian regulations.
Employers can also interview available candidates through online video calls before making a final decision. This allows families to assess communication skills, personality, and relevant experience to make a more confident choice.
Beyond placement, KG Maid Agency offers after-sales support and continued assistance for employers. This ongoing service demonstrates its commitment to supporting families even after the hiring process has been completed.
Its services are available across Petaling Jaya and numerous cities throughout West Malaysia, making it a practical option for many households. Whether the need is childcare, elderly care, housekeeping, or general domestic assistance, the agency strives to provide suitable solutions based on each family’s situation.
Overall, KG Maid Agency stands out for its personalized matching process, transparent service, and legal hiring procedures. Families looking for a reliable maid agency with comprehensive support may find it to be a dependable option.
Highlights
- Personalized recommendations
- Experienced team
- Legal applications
- Transparent process
- Complete documentation support
Customer Reviews
Aside from its personalized maid matching services, KG Maid Agency is also recognized for its professional guidance and smooth hiring process. Here are some customer reviews that highlight these experiences:
“The agency was professional, efficient, and attentive to my specific needs. The process of interviewing the candidates was smooth, and the staff at the agency were always available to answer any questions I had. They provided clear information about each candidate’s experience, skills, and background, which made it easier for me to make an informed decision.”
“Was looking for a helper for housework and to lookafter our child. Oliver was very helpful and explained everything to us. We are very happy with our helper as well. Luckily we found this agency as we have heard many horror stories from other people. Great experience with KG.”
2. Innovedge Maid Agency
| BEST FOR | Established since 2002 Awarded as Top Maid Agency by the Philippines Embassy Strong recognition by the Philippines & Indonesian Embassy with multiple Letter of Appreciation Comprehensive and wide variety of maid Biodata Professional customer support and counselling services |
| PRODUCTS | List of services |
| WEBSITE | http://www.innovedge.com.my |
| ADDRESS | F-2-9, Neo Damansara, Jalan PJU 8/1, Damansara Perdana, 47820 Petaling Jaya, Selangor, Malaysia |
| CONTACT DETAILS | 6012- 273-9575 and 6012-223-1465 |
| OPERATING HOURS | Monday to Friday – 9:30am – 6:00pm Saturday – 9:30am – 1:30pm Sunday – Closed |
Innovedge Maid Agency Malaysia is Malaysia’s leading maid agency today. They are a fully licensed and trustworthy maid agency with 20 years of industry experience in recruitment and placement. Ensuring the medical fitness of all maids, their reasonable fees align with a commitment to quality service. With a focus on promptness, the agencyexpedites placements to provide high-quality maids to Malaysian families and foster a harmonious relationship between employers and maids. They prioritize customer satisfaction, offering free selection services, personalized training, and two years of free counselling for effective communication. Innovedge is dedicated to setting new standards, emphasizing a reliable and customer-centric approach to meet diverse household staffing needs. Innovedge aims to provide continuing quality housemaid services as well as become the guiding light in this industry, ensuring that they do not just stand as a maid agency but as a symbol of trust, reliability and transformation for families across Malaysia
Highlights
- Established since 2002
- Awarded as Top Maid Agency by the Philippines Embassy
- Strong recognition by the Philippines & Indonesian Embassy with multiple Letter of Appreciation
- Comprehensive and wide variety of maid Biodata
- Professional customer support and counselling services
Customer Reviews
Innovedge Maid Agency not only takes care of their clients, but they’re proven to take care of their workers as well.
A maid who works for Innovedge wrote a review on Google:
“I just want to share my experience . Even if I am new here in Malaysia, just to cheer up my fellow maids. Last Jan. 1, 2020 I fell down and fainted in the toilet while cleaning at the house of my employer. I really don’t know what happened, I just woke up in the hospital. The hospital told me, it was my agency Innovedge who called the ambulance and took me to the hospital and I stayed in the emergency until I was discharged the next day on Jan. 2, 2020. I am very thankful to my agency because they took care of me until I recovered. They also took me to a Chinese doctor that really help me to fully recover my strength. My agency still give me chance to work despite what happened to me because I do not want to go home without money. I have 4 children and I want to help my family and reach my dreams. Thank you so much to Mam Christie and to my agency for the opportunity you gave me. Also to all the staff for taking care of me and to all motivations. God bless!”
On the other hand, satisfied clients left their reviews on Google as well:
“Efficient and transparent services delivered by the Innovedge team.” — Aizad Yamin
“I am very satisfied with the maid’s work, thank you for providing us with a quality maid. She also looks happy here 👍🏻.” — Memey Sauffi
3. Novenmaid
| BEST FOR | Novenmaid is best for families looking for a full-service maid agency that can help with domestic helper selection, recruitment, documentation, training, and ongoing support. |
| PRODUCTS | Domestic helper / housemaid recruitment,Elderly care maid solutions,Baby care maid solutions,Professionally trained domestic helpers,Home visit consultations,Domestic helper online interviews,Work permit applications and cancellations,Passport and work permit renewals,FOMEMA medical check-up arrangements,Domestic helper insurance arrangements,Air ticket booking and repatriation,In-house orientation, counselling, and retraining |
| WEBSITE | https://www.novenmaid.com/ |
| ADDRESS | Jalan Kenari 19a, Bandar Puchong Jaya, 47100 Puchong, Selangor, Malaysia |
| CONTACT DETAILS | +60 11-1131 2727 |
| OPERATING HOURS | Monday – Friday: 8:30 AM – 6:00 PM Saturday: 9 AM–6 PM |
Noven Maid Agency provides domestic helper recruitment services designed around the needs of Malaysian families, including those in Kuala Lumpur. The agency emphasizes personalized matching, aiming to connect households with helpers according to their specific family needs and lifestyle.
One of the main strengths of Novenmaid is its end-to-end hiring process, which covers everything from selecting a suitable maid and submitting employer documents to government approval, pre-arrival training, medical checks, and final handover. Its seven-step process gives families a structured way to manage what can otherwise be a complicated domestic helper application.
Novenmaid also offers professionally trained domestic helpers and provides both home-visit consultations and online interviews to help families assess their options. These services allow the agency to better understand a household’s requirements while giving employers an opportunity to review suitable candidates before making a decision.
The agency handles many of the administrative requirements associated with employing a foreign domestic helper, including work permit applications, passport and work permit renewals, FOMEMA medical check-up arrangements, and work permit cancellations. It also provides assistance with insurance arrangements, air ticket booking, repatriation, and check-out memo applications when a helper needs to return home.
Support does not end once the helper arrives, as Novenmaid provides in-house orientation for newly arrived domestic helpers as well as free counselling and retraining services when challenges arise. The agency also highlights ongoing assistance before and after a helper’s arrival, giving families an additional point of support throughout the employment process.
Novenmaid states that it operates in compliance with relevant Malaysian government bodies and identifies the Immigration Department of Malaysia, Ministry of Human Resources, and other relevant organizations on its website. It also describes itself as a licensed maid agency and says it has more than 25 years of experience, while its website features numerous client testimonials praising responsiveness, professionalism, smooth processing, and continued support.
For families searching for maid agencies in Kuala Lumpur, Novenmaid offers a broad service covering candidate selection, recruitment, documentation, training, permits, medical arrangements, and after-sales assistance. Its combination of personalized matching, professionally trained helpers, administrative support, and ongoing assistance makes it a comprehensive option for households looking for help throughout the domestic helper hiring process.
Highlights
- Personalized maid matching
- Professionally trained domestic helpers
- Handles work permits and documentation
- Home visits and online interviews
- Ongoing post-arrival support
Customer Reviews
“I very lucky Colly from Noven maid contacted me. She is very patient to understand my family needs and responsible in delivering a good maid to me. Even efficiently helped me send my old maid back to airport. Hiring from noven maid was a good decision.”
“Excellent service from this maid agency! A special thanks to Joeonn for being professional, patient, and responsive throughout the entire process. Everything was handled smoothly, and we are very happy with our helper. Highly recommend this agency and Joeonn for their outstanding service!”
4. ALMARUF MAID
| BEST FOR | ALMARUF MAID is best for families looking to recruit and manage Indonesian domestic helpers, particularly those who want assistance with candidate matching, legal documentation, permits, training, and ongoing employment-related support. |
| PRODUCTS | Foreign maid recruitment,Indonesian maid recruitment,Maid passport and permit renewal,Legalization services for overstayed helpers,Employment contract preparation for the Indonesian Embassy,Change-of-employer services,Work permit cancellation and repatriation,Free maid training and counselling,Insurance management,Document legalization |
| WEBSITE | https://almarufmaid.com/ |
| ADDRESS | 2-1, JALAN PELANGI 18 TAMAN PELANGI SENTUL PASAR, Sentul, 51100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia |
| CONTACT DETAILS | +60146242066 |
| OPERATING HOURS | Monday – Friday: 8:00 AM – 5:00 PM |
ALMARUF MAID is a Kuala Lumpur-based maid agency specializing in the recruitment of Indonesian domestic helpers for Malaysian families. The agency emphasizes carefully selected and trained helpers, personalized matching, and a service approach built around professionalism, trust, and ongoing support.
One of the agency’s main services is foreign maid recruitment, with candidates selected according to each household’s requirements. The website says candidates undergo screening, background checks, skill assessments, interviews, and medical checks, while families can interview up to three candidates through video conferencing before making a decision.
ALMARUF MAID offers helpers who can assist with everyday household responsibilities such as housekeeping, cooking, elderly care, and childcare. The agency also highlights male helpers for male employers, giving families additional options when looking for a domestic worker suited to their specific circumstances.
The agency also handles many of the administrative requirements involved in employing a foreign domestic helper. Its services include passport and permit renewals, insurance management, document legalization, employment contracts for Indonesian Embassy requirements, and work permit cancellation when a helper leaves Malaysia.
For families who encounter difficulties with an existing helper, ALMARUF MAID provides worker replacement and change-of-employer assistance. It also offers services for legalizing overstayed Indonesian helpers, helping employers navigate the documentation and compliance process.
Training and ongoing support are another part of the agency’s offering, with free training and counselling designed to prepare maids for their roles and help them adjust to their new environment. The website also states that every placement comes with a six-month guarantee, while emphasizing legally compliant processes through JTKSM, JIM, and KBRI.
For families searching for maid agencies in Kuala Lumpur, ALMARUF MAID provides a broad service covering candidate recruitment, interviews, household matching, documentation, permits, training, and post-placement assistance. Its focus on Indonesian domestic helpers, multiple household-care options, six-month placement guarantee, and administrative support gives families a centralized option for managing different stages of the domestic helper hiring process.
Highlights
- Indonesian maid recruitment and matching
- Candidate screening and video interviews
- Childcare and elderly care options
- Handles permits and documentation
- Free maid training and counselling
Customer Reviews
“Highly recommended. Saif was very responsive, professional, and helpful throughout the entire process. He listened to our requirements and provided a good selection of candidates based on our preferences, making it much easier to find a suitable helper for our family.
The process was smooth, communication was excellent, and all arrangements were handled efficiently. Our maid has just arrived, but so far she appears well-trained, polite, and capable.
Thank you to Saif and the team at Almaruf Global Works for the great service. We are very satisfied with the experience so far. ⭐⭐⭐⭐⭐”
“Good Service, Timely replies, Deliver whats promised, Thank you Mr Saif and Almaruf Maid”
5. FR Gardens Agency
| BEST FOR | Filipina maid placement |
| PRODUCTS | Filipina Maid Placement, Childcare, Eldercare, Cooking, Housework, Maid Selection And Training, Paperwork Management, Embassy Handling, Work Permit Processing, Medical Check-Ups, Insurance Processing, Airport Pickup, Immigration Clearance, Maid Orientation, Counseling, Permit Renewals, Medical Follow-Ups, Contract Renewals |
| WEBSITE | https://filipinomaids.com.my/ |
| ADDRESS | 19-1, Jalan 2/128, Happy Garden Off Jalan Kuchai Lama Kuala Lumpur, 58200 Wilayah Persekutuan, Wilayah Persekutuan Kuala Lumpur, Malaysia |
| CONTACT DETAILS | +60379821168 [email protected] |
| OPERATING HOURS | Monday – Friday: 9:00 AM – 5:00 PM |
FR Gardens Agency focuses on arranging Filipina domestic helpers in Malaysia, with a service built around recruitment, documentation, and ongoing support. Its maid agency offering covers household needs such as childcare, eldercare, cooking, and general housework.
A key feature is the agency’s hands-on process, with the director personally consulting with clients at home or through video calls. The agency also says it manages the full paperwork process, including embassy endorsements, work permits, medical checks, and insurance.
Candidate selection is another central part of the service. FR Gardens says maids undergo selection and training, are briefed on their job scope, and can be interviewed by clients through face-to-face video calls before the hiring decision is made.
The agency also emphasizes continuity after placement rather than ending its involvement at arrival. Its stated support includes counseling, permit renewals, medical follow-ups, and assistance with documentation, while client testimonials describe help with immigration renewals, FOMEMA examinations, and Philippine Embassy contract renewals.
For families wanting a Filipina helper who can communicate in English, this service has a specific focus that may be useful. The agency highlights experience with childcare, eldercare, cooking, and housework, while its selection process is designed to let clients personally approve the individual they hire.
The company also cites more than 33 years of agency experience and testimonials from long-term clients, including people who say they have used its services for many years. References from HSBC and Chubb additionally describe the agency as professional and straightforward in its dealings with expatriate staff and clients.
FR Gardens may suit households that value personal guidance, assistance with administrative tasks, and continued support after a maid has arrived. The service is particularly structured around Filipina domestic helpers and a step-by-step process that covers candidate selection, documentation, arrival arrangements, and longer-term administrative support.
Highlights
- Specialises in Filipina domestic helpers
- Childcare, eldercare, cooking, and housework support
- Personal consultation with the agency director
- Video interviews before selecting a maid
- Trained and selected candidates
Customer Reviews
Beyond its Filipina maid placement services, FR Gardens Agency is also noted for its hands-on guidance, paperwork assistance, and ongoing support. Here are some customer reviews that highlight these experiences:
“I have been using the services of this agency for nearly 10 years. With the assistance of Miss Rose I was able to hire a maid early 2014, a maid who is still today in my employment. In fact, this maid is by far the best I ever employed. But FR Gardens not only provides excellent maids, they provide a complete service package. They e.g pick up my maid from my home for the medical examination, keep track and alert me of upcoming expiry dates of permits, visa etc and then handle all renewals quickly and efficiently. All I do is sign some papers prepared by them and delivered to my home, and they take care of the rest. I found all their staff to be polite, efficient and knowledgeable. In particular Miss Rose has been outstanding over the years. I can fully recommend this agency.”
“I have used the services of Agency Pekerjaan Fr Gardens Sdn Bhd for the past 30 years and have been very happy and satisfied with their services. They’ve helped me renew my maid’s work permit with the Malaysian Immigration every year very efficiently.
They have also handled the required Fomema Medical examination every two years for my maid equally efficiently.
In addition they have handled the renewal of my maid’s contract with the Philippine Embassy every two years without any hastle at
all.
I’m also very happy to notice that they have been very diligent in keeping up with the latest technology. They are very computer savvy.
All in all, a very honest and efficient agency.”
6. Agensi Pekerjaan Venture Provision (APVP)
| BEST FOR | Maid agency |
| PRODUCTS | https://www.maidstation.com/services/ |
| WEBSITE | https://www.maidstation.com/ |
| ADDRESS | No.16, Jalan Kuchai Maju 1, Off Jalan Kuchai Lama, 58200 KL |
| CONTACT DETAILS | Tel: 03-7984 2688 |
| OPERATING HOURS | Mon – Fri (9am – 6pm) Sat (9am – 3pm) |
Agensi Pekerjaan Venture Provision (APVP) is a licensed recruitment agency that offers quality and commendable house maid services.
They offer foreign maids who can be screened and trained in their training centre before they’re ready to be sent to Malaysia.
Other than that, APVP is one of the best maid agencies in Kuala Lumpur because they ensure their maids are adept when it comes to housekeeping, cooking, infant care, child care, and elderly and disabled care.
Highlights
- Hiring of domestic helper / housemaid from source country
- Hiring of foreign worker from source country
- Provided home visit consultation services
7. Philimore Maids Agency
| BEST FOR | Maid agency |
| PRODUCTS | http://www.philimo.com/portal/services.aspx |
| WEBSITE | http://www.philimo.com/portal/home.aspx |
| ADDRESS | 78, Jalan Mega Mendung, Kompleks Bandar, Off, Jalan Klang Lama, 58200 Wilayah Persekutuan, Wilayah Persekutuan Kuala Lumpur, Malaysia |
| CONTACT DETAILS | Phone: +60 12-288 3988 |
| OPERATING HOURS | Mon to Fri: 9:00am-6:00pm Sat: 9:00am-12:00pm |
Philimore Maids Agency has been serving as an employment firm for maids, workers, and recruitment and placement since 1991.
They are an award-winning company with around 80 employees to assist with all your needs. They even provide a training ground for maids to learn all household activities.
In addition, Philimore Maids Agency is one of the best maid agencies in Kuala Lumpur because of their dedication to enhancing the industry. They’ve even successfully put up centres across Asia!
Highlights
- New maid
- Transfer maid
- Local placement
Customer Reviews
Philimore Maids Agency is recommended by their clients for their friendly staff, customer-focused services, and skillful maids.
Some clients shared their reviews:
“The reason that I have been taking maids from Philimore since 4 years ago because I feel comfortable with the service rendered by the Maids Consultant.”
“For the past 6 years, Philimore Maids Consultant is able to meet my requirements on the maids application and services.”
8. Asia Maid
| BEST FOR | Maid agency |
| PRODUCTS | http://www.asiamaid.com.my/Services.aspx |
| WEBSITE | http://www.asiamaid.com.my/ |
| ADDRESS | 10-1, Lot A, Vista Magna, Metro Prima, Jalan Prima, 52100, Kuala Lumpur, Wilayah Persekutuan, Malaysia |
| CONTACT DETAILS | Phone: +60 3-6250 2158 |
| OPERATING HOURS | Mon to Fri: 9:00am-6:00pm |
Asia Maid is a recruitment agency that delivers quality maid and foreign worker solutions. They prioritise building connections and relationships with their clients to ensure the standards of their services.
The company guarantees that all their maids are selected and trained beforehand to ensure their capabilities, which is what makes them one of the best maid agencies in Kuala Lumpur
Other than that, Asia Maid makes sure to provide all the necessary documents and legal files of their employees so as not to create unnecessary problems for both parties.
Highlights
- Free maid delivery
- Free courier service
- Free counseling service
9. Agensi Pekerjaan Ryuji
| BEST FOR | Maid agency |
| PRODUCTS | https://www.ryujijob.com/index.php?ws=servicesbycat |
| WEBSITE | https://www.ryujijob.com/ |
| ADDRESS | A-G-03, Glomac Galleria, Jalan 26A/70A, Desa Sri Hartamas, 50480 Kuala Lumpur, Malaysia. |
| CONTACT DETAILS | Tel: +603-6201 1186 Email: [email protected] |
| OPERATING HOURS | Monday – Saturday: 9:00 AM – 6:00 PM Sunday: 1:00 PM – 5:00 PM |
Agensi Pekerjaan Ryuji is a company recognised for delivering quality manpower consultancy solutions to the region of Malaysia.
The licensed company is dedicated to offering solutions to establishments like factories, restaurants, construction, and engineering. Thanks to their capable workers, they get to provide budget-friendly services to satisfy their customers.
Because of their ability to provide recruitment and replacement opportunities for domestic helpers all over Asia, Agensi Pekerjaan Ryuji is one of the best maid agencies in Kuala Lumpur.
Highlights
- Employer services
- Foreign housemaid services
- Foreign labor services
- Job seeker
10. Agensi Pekerjaan Hai Yang
| BEST FOR | Hiring domestic helpers |
| PRODUCTS | List of services: Maid for Housekeeping Maid for Elderly Care Maid for Childcare Contract Renewal Permit Renewal Free Online Interview with maids Medical Check-Up Airport Pickup and Transportation Maid Salary Remittance Maid Insurance Check-Out Memo Direct Hire of Own-Sourced Maid |
| WEBSITE | https://www.aphaiyang.com/ |
| ADDRESS | 12-3, Medan Klang Lama 28, Old Klang Road, 58000 Kuala Lumpur, Malaysia |
| CONTACT DETAILS | +6010 248 4839 [email protected] |
| OPERATING HOURS | Monday to Friday 9:30AM – 6:30PM Saturday by appointment only Sunday Closed |
Agensi Pekerjaan Hai Yang stands out as a beacon of reliability and commitment in the realm of domestic staffing solutions. As a proudly owned family business, their ethos revolves around nurturing enduring relationships with both employers and employees alike.
What sets Hai Yang apart is their unwavering dedication to ensuring the fulfillment of maid contracts, a testament to their meticulous screening process. Prioritizing due diligence, they rigorously vet biodatas to match employers with compatible candidates, fostering trust and longevity in partnerships.
The agency’s emphasis on transparency shines through in their practices. From offering free consultations and online interviews during the selection phase to providing a minimum of 300 hours of comprehensive training for maids in partnership with accredited agencies, Hai Yang prioritizes quality and competency.
Moreover, their commitment to customer satisfaction extends beyond the initial placement, with after-sales service readily available to employers, ensuring peace of mind throughout the contractual period.
Hai Yang’s customer-centric approach is further underscored by their comprehensive benefits package. With up to 6 months warranty for replacements, transparent fee structures devoid of hidden charges, and adherence to government guidelines ensuring legal processes and permits for all maids, they prioritize integrity and accountability at every step.
Highlights
- Established since 1992
- Licensed by the Ministry of Human Resources (JTK) and the Immigration Department of Malaysia (JIM)
- Proudly owned family business
- Transparent pricing and professional service
- Offers long-lasting, quality after-sales services for peace of mind
Customer Reviews
“Edward and his team are very professional. My helper didn’t have a work permit for 2 years and her case was very complicated. I was very difficult to handle because I lost some money to the previous agency, hence I asked and expected Edward to do a lot of things and he understood the assignment.” — Joanne Khow
“Extremely professional and reliable. Good communication throughout as well.” — Raj Mohandas
”Responsibility, professional, well trained maid, highly recommended.” — Jamie Ng
“I’d like to express my gratitude to this agency for making the process of hiring a maid stress-free. They truly understand their customers needs.” — Yong Qing
”From selection to delivery of maid being comfortable and their professionalism is another level of service dedication. It’s the best experience and making me at ease. Highly recommend this agency.” — IP Chia
11. Kawasama
| SERVICES | Hiring of domestic helper/housemaid from source country Hiring of the foreign worker from source country Professionally training and quality maid Counselling and retraining services Cancellation of maid/worker permit Rehiring worker application Medical check-up (FOMEMA) Renewal of passport / Visa / Contract Transfer maid document Booking and purchases air ticket Airport Transfer Arrangement for the insurance scheme for workers/maids |
| WEBSITE | https://kawasama.com |
| ADDRESS | AG-4, Happy Mansion, Jalan 17/13, Seksyen 17, 46400 Petaling Jaya, Selangor, Malaysia |
| CONTACT DETAILS | +60 12-608 4008 |
| OPERATING HOURS | Monday – Friday, 9:30 AM – 5 PM |
Kawasama maid agency is one of the biggest maid agency in Kuala Lumpur. Truly caring for all employers and domestic helpers, Kawasama maid agency is an established and experienced maid agency in Malaysia having several services.
Some of the services among their extensive list are maid interviewing, maid training, hiring of domestic helpers, counseling, retraining, transfer of maid documents, and medical check-up. They are especially hard on the maid selection process in order to select the most suitable domestic helper.
We liked how they offer free counseling and retraining services, with this the rate of runaway maids gets lowered drastically. They also have a strict maid selection process and services catered towards the employees such as the renewal of visa or contract and the arrangement for insurance.
Get a domestic helper that will be your aid throughout the years, get them from Kawasama.
Highlights
- Strict maid selection process
- Great customer support
- Low runaway maid rate
Customer Reviews
Nice and Conducive
”Amazing quality service by Lily Tan, very attentive & professional. Recommended some clients to her also for her great service!!👍👍🏆🏆💐💐 “- Peter Phang
Friendly and Highly Professional
”This is my second engagement with the Agency. Truly good experience with the caring staff. Most important of all is the hassle free arrangemnet in engaging a house helper/maid.Keep up the good work with a special mention to Emily. Thank you so much.“ – Mook Foong Lee
12. Maideasy
| SERVICES | Basic home cleaning, move-in/out cleaning, and spring cleaning. |
| WEBSITE | https://www.maideasy.my/ |
| ADDRESS | D-16-07, Menara Suezcap 1,KL Gateway, No. 2 Jalan KerinchiGerbang Kerinchi Lestari59200, Kuala Lumpur |
| CONTACT DETAILS | +60 1-700-81-6243 |
| OPERATING HOURS | Monday – Sunday, 9:00 AM – 6 PM |
If you’re looking for a maid agency that offers high-quality home cleaning in Kuala Lumpur, then look no further way from Maideasy. They are an agency that aims to provide top-quality service by providing a fully trained crew that is interviewed, filtered, and trained.
They guarantee to clean your entire house, from your living room, kitchen, bedrooms, and bathrooms. If by chance you’re not satisfied with the service, you can always call their customer service between 9 AM to 5 PM.
Opening daily, they made sure to be flexible so that they can adjust to whatever time you can be available. Furthermore, they offer three competitive rates that can cater to a variety of needs. We particularly liked the first one, which is the on-demand session. It is available between 9 AM to 5 PM wherein you can select from 1 to 2 personnel.
We highly recommend Maideasy for their quality cleaning service. They also have great reviews wherein it is said that the crew is always punctual and provides a professional atmosphere.
Highlights
- Fully trained and professional staff
- Flexible schedule
- Competitive rates
Customer Reviews
Punctual and committed to cleaning
“Mr Chan was very punctual and committed to cleaning especially the windows – spotless! He even highlighted some plumbing issues which I was not aware of and also gave some cleaning tips. I am very happy with his service!” – Farah Yasmin , Ampang
Very thorough with the cleaning
”We were really happy and impressed with Haniff! He arrived earlier than expected and he immediately on the move. He was very thorough with the cleaning even to the every loop and holes of my mother’s jati furniture. “ – Hafidza , Melawati
13. Pinkcollar
| SERVICES | Full placement service, direct hire service, work permit renewal, and POEA contract service |
| WEBSITE | https://hirepinkcollar.com |
| ADDRESS | B3-3-7, Publika, Jln Dutamas 1, Solaris Dutamas, 50480 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur |
| CONTACT DETAILS | Phone & WhatsApp: +603-6413-4284 Email: [email protected] |
| OPERATING HOURS | Monday – Friday, 9AM – 6PM |
Operating to provide a better way of hiring domestic helpers in Malaysia. Pinkcollar is a maid agency that aims to improve recruitment and hiring practices in the domestic work sector.
Promising fairness to everyone, Pinkcollar is one of the few maid agencies that only works with ethical partners so that employers don’t have to worry about unknowingly contributing to the trafficking of their domestic workers.
All their helpers undergo holistic work training with the Fair Training Center wherein helpers are taught a Malaysia-focused curriculum to gain skills, learn about our culture, and how to prepare for migration.
They also provide POEA contract services. This is needed if the domestic helper is a Filipino, this contract ensures that the employer is complying with the regulations enacted by the Philippines when employing Filipino workers.
Highlights
- Responsible matching
- Full transparency
- Great community support
Customer Reviews
Exceptional service
“I love that they put effort in matching both employers & workers expectations. Our helper is exactly as described in her profile, which really helps since we have specific needs for our family. Highly recommend Pinkcollar for exceptional service and top notch communication that makes you feel you’re in good hands. Thank you Pinkcollar, our family is forever grateful.” – Bella Bahari
Goes above and beyond expectations
“We engaged Pinkcollar around July 2020, during the early days of the pandemic. Despite borders being closed for such a long time, Pinkcollar diligently posted regular updates on immigration developments for domestic helpers throughout the months. They were so determined and committed to bringing our helper in at the earliest possible time, despite all the setbacks and difficulties navigating the early days of border and immigration reopening. Pinkcollar goes above and beyond expectations – we are so grateful to Zenna & team!” – Hsian Huei Tan
14. APL Maid Agency
| BEST FOR | Hiring domestic helpers |
| PRODUCTS | |
| WEBSITE | https://aplmaidagency.com.my/ |
| ADDRESS | 75-1A OG BUSINESS PARK, JALAN TAMAN TAN YEW LAI, 58200 KUALA LUMPUR |
| CONTACT DETAILS | 6014 344 6868 – Ms Tina 6016 878 7087 – Mr Danny |
| OPERATING HOURS |
|
Our experience with APL Maid Agency was satisfactory overall. The agency provided a range of services, including maid placement and follow-up support. We appreciated the convenience of their comprehensive packages.
The efficiency of APL Maid Agency stood out during the hiring process. Our request for a maid was promptly addressed, and the selection procedure was streamlined. However, some areas could benefit from more transparency, such as a clearer timeline for the placement process.
In terms of service quality, the maids supplied by APL Maid Agency demonstrated competence in their assigned tasks. They were trained adequately, contributing positively to the household. Despite occasional communication challenges, the maids generally performed their duties with diligence.
The cost of APL Maid Agency’s services appeared reasonable compared to other agencies. Their pricing structure was straightforward, and there were no hidden fees. However, more flexibility in payment plans could enhance customer satisfaction, making it easier for clients to manage their expenses.
Our interactions with APL Maid Agency’s customer service were generally positive. They were responsive to our inquiries and addressed concerns promptly. Clearer communication regarding ongoing support and resolution processes could further enhance the overall customer experience.
Highlights
- Licensed agency
- Experienced in maid and work recruitment
- Legal, trained, and medically fit maids and workers
Customer Reviews
“Highly reliable, trust & recommended for maid arrangement. Very fast response and professional in clarifying the procedures require for hiring maid. Competitive service price. Special thanks to Ms. June & Joey for your continuous dedication & support.”— Affiz Syam A.Razak (Penang)
“I am very happy with my kakak now.. She’s very hardworking and good with my kids. Thank you very much.” — Cecil TanTaman Gembira (Kuchai Lama)
Overall the entire process was very fast, your team is very knowledgeable when guiding me so it was very easy for me also.
Liow Chee SengPandan Indah @ Ampang
Your team helped me resolve my issues with my maid splendidly. Very hard to find an agency with this kind of customer service, will definitely hire from you guys again.
Kaviraj ArumugamTaipan @ Subang
A very big thumb 👍 up for this Agency. Fast response and the maid as they provide are all well trained. Highly recommended ❤️👍May YapAmpang @ Kuaa Lumpur
Highly reliable, trust & recommended for maid arrangement. Very fast response and professional in clarifying the procedures require for hiring maid. Competitive service price. Special thanks to Ms. June & Joey for your continuous dedication & support.Affiz Syam A.Razak
Whether you’re in need of a temporary maid or a long-term maid to take care of your home, with the list we’ve provided above we guarantee you’ll be able to find one that’s perfect for you.
If you have any suggestions or comments, please don’t hesitate to reach us and let us know about it. We would love to hear from you!
In addition, if you’re looking for more options to choose from, check out our list of the best maid agencies in Malaysia to best cater to your needs, wherever your location in Malaysia may be.