Checking Product on Stock… via Freepik
By Yusuf bin Rahman
Whether it’s to get a package you ordered online or to send something out yourself, you can only be certain of its delivery if you use the best courier services in Malaysia.
Now, we’re not about to say something like that and leave you hanging. It’s just not cost-effective to expect consumers to have to conduct a trial and error experiment on each courier service in the country for that!
So, we’ve done it for you by checking out the top-performing couriers in Malaysia and finding out which ones have the best packages, the most dependable services, and the best customer reviews.
As a result, we’ve narrowed down for you here the best courier services in Malaysia.
1. Pos Laju
|BEST FOR||Local and international parcel delivery|
|OTHER SERVICES||Express Mail Service (EMS), International Air Parcel, and International Surface Parcel|
|ADDRESS||Jalan Sultan Hishamuddin, City Centre, 50480 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia|
Tel: +60 0 3-2274-1122
Fax: +60 0 3-7628-0082
Hotline: 1300 300-300
Overseas: +60 0 3-7626-1900
|OPERATING HOURS||Monday – Friday 8:30 AM – 8:00 PM|
Saturday 8:30 AM – 5:00 PM
***Except first Saturday of the month and public holidays
Flexibility, accessibility, and diversity in services are some of the things we look for in an efficient courier service. We found all those in Pos Laju.
Pos Laju offers both local and international delivery services and 8 package plans to choose from at competitive rates and benefits. All bookings done online or via the app include a pick-up service at no extra charge.
You can take your pick from having a same-day or next-day delivery service to 9.2 million addresses in Malaysia alone and over 200 countries and territories internationally. We also like how Pos Laju has delivery resources for the vision-impaired.
What’s more, Pos Laju understands that not all of us have the time to wait for a parcel pick-up. So, it gives clients the option to drop off parcels at designated drop-off points like 7-11.
We also like the payment options that Pos Laju gives its clients — for example, you can opt to do the “pay with credit now” option. But in case you don’t have a credit card, you can top up your credits via bank deposit.
And, of course, any established courier service like Pos Laju has insurance for the packages you ship, whether local or international.
Overall, we like the diversity not only in delivery options but in the payment schemes Pos Laju has. It’s easy to see why this made it into our list of the best courier services in Malaysia.
2. GD Express Sdn Bhd
|BEST FOR||Domestic express carrier and international express carrier|
|OTHER SERVICES||Customised logistic solutions, diplomatic service, bulk service, reverse charge service, and delivery order return service|
|ADDRESS||No 19 Jalan Tandang, 46050 Petaling Jaya, Selangor Darul Ehsan Malaysia|
|CONTACT DETAILS||General Line: 03-7787-2222|
CS Hotline: 03-6419-5003
|OPERATING HOURS||Monday – Friday 8:30 AM – 7:00 PM|
Saturday 8:30 AM – 2:30 PM
Another great courier service in Malaysia is GD Express.
GD Express offers all the usual courier services like next-day delivery service, same-day delivery service, international express carrier, standard pick-up, and COD.
However, we will focus on the diplomatic, reverse charge, late pick-up service, and early delivery services, as those conveniences are rarely offered by other regular couriers.
The diplomatic service of GD Express attends to your urgent delivery requests and sends your shipment within Malaysia and even internationally on the same day you send out an item.
Likewise, its reverse charge service is made available when you want a shipment picked up from a third party then delivered back to the shipper.
And just in case you forget to have a package shipped out after office hours, you can avail of the late pick-up service and still have your package delivered the next day to the recipient. The same goes for its early delivery service, which can be pre-arranged.
Such specialised and convenient services make GD Express one of the best couriers in Malaysia. We recommend them for those with particular needs.
3. City-Link Express
|BEST FOR||Door-to-door domestic and international express delivery|
|OTHER SERVICES||Time definite services, pre-paid delivery, freight, mailroom management, warehousing and distribution, reverse collection/import express, and parcel guards|
|ADDRESS||No. 3A, Jalan Akitek U1/22, Seksyen U1, HICOM Glenmarie Industrial Park, Shah Alam 40150 Selangor Darul Ehsan, Malaysia|
|CONTACT DETAILS||Toll Free: 1300 88 2489 (CITY)|
Tel: 603-5565 8399
Fax: 603-5569 1966
Pick-up Hotline: 603-5565 9999
Customer Service: 603-5033 3800
|RATES||Click here for the rate calculator.|
City-Link Express caught our attention not only for its comprehensive list of the usual courier services but also because of 2 unique services that are not offered by regular couriers.
First, we like the convenience that City-Link Express offers us with its freight services. Aside from handling your bulk shipments, City-Link Express will also do all the customs paperwork your shipment needs, so you can be worry-free and focus more on your business.
City-Link Express also understands that there are sometimes valuable, fragile, and special items we want shipped. With its ParcelGuard service, you can rest easy because it offers coverage against loss or damage from collection of the item up to its delivery.
Overall, City-Link Express is one step ahead of the game in delivering excellent courier services for us Malaysians.
4. Ninja Van Malaysia
|BEST FOR||Point-to-door domestic and e-commerce business|
|OTHER SERVICES||Postpaid services, Prepaid regular service via ninja wallet and cross-border delivery services|
|ADDRESS||Jalan 22/1, Persiaran Jubli Perak, Seksyen 22,|
Mapletree Logistics Hub, Ground Floor, Unit 3.3,
Shah Alam, 40300, Malaysia
|CONTACT DETAILS||[email protected]|
|RATES||Visit website for more details|
True to its name, Ninja Packs deliver an exceptional delivery service to all destinations within Peninsular Malaysia. So that you and your customers get to enjoy a speedy delivery for your parcel in just 1 to 3 working days, isn’t that amazing? Convenience, fast, and hassle-free are the three benefits that you get to experience with Ninja Packs. You can drop off your item effortlessly at any 4000+ drop-off Ninja Points. Skip the long queue with the drop-off service, which is perfect for any go-getters.Want to find the right packaging solution for your e-commerce business needs? Look no further because Ninja Packs is a great shipping solution for any online sellers and those who are just starting in business.
The best part of all is you don’t have to print an airway bill! You can create multiple orders seamlessly using Ninja Dashboard. Powered with the latest technology, Ninja Packs also offers real-time tracking, making it easy for you to view your delivery status online with real-time updates. Need to send a parcel? You only need 3 steps to do so! Upon receiving your Ninja Packs, you can pack and seal your item at your convenience. Next, you can create your shipment details online. No need printer! Lastly, you can drop them off at any Ninja Point near you.
No more queuing, no need printer to print your Airway bill and you don’t have to weigh your parcels anymore. And that’s more reasons as to why Ninja Packs is the only prepaid polymailers you’ll ever need for your business!
5. KLACH Courier Services (M) Sdn Bhd
|BEST FOR||Same-day delivery|
|OTHER SERVICES||Mailroom management and international express service, office boy services, cheque collection service, and security products|
|ADDRESS||Click here for the address of the different branches.|
|CONTACT DETAILS||Click here for the contact details of the different branches.|
|OPERATING HOURS||Kuala Lumpur Branch|
Monday – Friday 9:00 AM – 7:00 PM
Serving Peninsular and East Malaysia, KLACH Courier Services deserves a spot on this list of the best courier services in Malaysia. Here’s why.
Whilst the others on this list do same-day delivery, KLACH Courier Services raises the bar even higher by providing its premium Swifty 2 Hours Delivery Service. Your parcel or shipment is delivered in Klang Valley, Alor Setar, Sg Petani, Kota Kinabalu, and other nearby surrounding areas within two hours!
Other than providing courier services, KLACH Courier Services helps to organise your mailroom to reduce your operating costs too. What’s more, it offers courier services for domestic and international mail.
And if you need that extra “body” to do errands for you like make payment for income tax and utility bills among others, its office boy services provide the extra “feet” and “hands” you need for those errands. On top of this, collecting cheques from your customers is made easy with its cheque collection service.
We like KLACH Courier Services as it offers not only courier services but also the manpower service you need to help your business be more organised and successful.
|BEST FOR||Temperature-controlled delivery|
|OTHER SERVICES||TA-Q-BIN collect, international TA-Q-BIN, international Yamato, and B2 Waybill Issue Software|
|ADDRESS||Click here for the address of the different branches.|
|CONTACT DETAILS||Click here for customer service and branch numbers.|
|RATES||Click here for the rates.|
|DELIVERY AREA||Click here for the service coverage area.|
Weekdays 7:00 AM – 7:00 PM
Saturday 8:00 AM – 1:00 PM
Sunday and Public Holiday: Closed
Monday – Friday 8:30 AM – 5:00 PM
Saturday 8:30 AM – 12:30 PM
Sunday and Public Holiday: Closed
***Lunch Break: 12:30 PM – 1:30 PM
When we say we like diversity in services offered by couriers, we mean it. This is why TA-Q-BIN made it on this list of the best courier services in Malaysia.
TA-Q-BIN has something very few couriers offer — the Cool TA-Q-BIN service. With this service, you can send frozen food to various locations.
Cool TA-Q-BIN lets you send fresh seafood, dessert, pre-cooked food, freshly-made ramen, and frozen sauce (among others) in a temperature-controlled environment—chill and frozen—that helps deliveries stay fresh whilst in transit.
On your end, you just have to make sure that your item has been pre-cooled before collection. Non-HALAL food is strictly prohibited as a shipment, though.
If you’re a business owner, you might want to check out the B2 Waybill Issue Software of TA-Q-BIN as well. This service allows you to print your own waybill to make sure that your goods are delivered straight to your customers who can also track the package.
TA-Q-BIN also has free night delivery services for those who have a hectic schedule during daytime. With this service, you can have parcels delivered from 6:00 PM – 9:00 PM.
Overall, TA-Q-BIN’s options and rare temperature-controlled delivery option makes it a real winner for us here at Trusted Malaysia. We’d recommend it without hesitation.
|BEST FOR||Pgeon collect and Pgeon delivery|
No. 42, Jalan TPP 5, Taman Perindustrian Putra, 47130 Puchong Selangor
No. 40 Grd. Flr., Persiaran Mahsuri 1/2, Sunway Tunas, 11900 Bayan Lepas, Penang
No. 8 Jalan Ekoperniagaan 1/22, Taman Ekoperniagaan, Eco Business Park 1, 8100, Johor
Finally! Pgeon resolves the conundrum for us who have a full schedule every day and don’t have enough time in our hands to go to a courier service during office hours just to have a parcel delivered.
Pgeon acts like our regular pigeon holes where we collect our mail. Now, we get to have those same pigeon holes where we can drop or collect our parcel.
We suggest that you use Pgeon delivery if your concern is for both convenience and cost. For as low as RM5.50 and up to 5kg for sending out a parcel, you get more value for your buck.
Here’s how it works:
All you need to do is take your parcel to a drop-off point. Then, your parcel will be delivered to your recipient’s pick-up point or right at their doorstep.
Another option is to have your parcel picked up from wherever you are. Then Pgeon will take care of the rest.
And for those of you who can’t be home to receive an online order, Pgeon gives the option of picking up your order from any of its many Pgeon Points.
We like Pgeon Points because of their long operating hours. Whatever parcel is in a given Pgein Point stays safe and secure.
Plus, it comes with a free SMS service that lets you know once your parcel has arrived at the designated point.Overall, we’re really loving Pgeon because its services give us the freedom we need to manage our own time and still send and receive packages on time.
|BEST FOR||E-commerce, small business solutions, drop and ship, and shop and ship|
|OTHER SERVICES||Logistics, developers solution centers, and information management|
|ADDRESS||Click here for the different branches.|
|CONTACT DETAILS||Click here for the different branch number.|
True to its slogan, “Delivery unlimited”, Aramex’s list of courier services has a different take for both individuals and business enterprises. Let’s take a look at some that we think make Aramex a cut above most of the rest.
Whether you’re running an established or start-up business, Aramex can provide online retail platforms and even site maintenance with its E-commerce service. All you need to do on your end is to design your online site, update your catalogues, and manage orders and payments.
Once everything’s settled, Aramex will do the whole nine yards of product storage and order fulfillment — all tailored to meet your business needs.
Getting supplies for your business whether locally or from abroad is easier with them too. Just use the Drop and Ship service.
Use the forwarding import box assigned to you by Aramex. Next, tell your suppliers where to drop and ship your parcel, after which Aramex will deliver the parcel right to your doorstep.
Lastly, when you’re doing your retail therapy online, you might want to consider the Shop & Ship service. Simply put, Aramex will deliver right to your doorstep whatever item you purchased online because it offers hassle-free international shipping.
Aramex makes the cut in providing comprehensive creative courier services to both private individuals and businesses. As such, it’s one of the best courier services in Malaysia.
|BEST FOR||Parcel and document shipping, freight shipping, solutions and special expertise|
|CONTACT DETAILS||Please here for customer service.|
We’re throwing in one of the established names in the world of courier service—DHL. That’s because DHL lets our mind rest easy with its great track record of shipping services.
DHL offers to us parcel and document shipping both locally and internationally. Its freight shipping also has cargo travelling by air, ocean, road, or trail.
DHL understands that a courier service should have global coverage too. It certainly offers that, along with shipping logistics and solutions in its services.
If you’re a business owner, you might want to check out its wide range of solutions to help optimise your supply chain for a competitive advantage. These solutions can be tailor-made to suit your business’s needs.
|BEST FOR||On-Demand Delivery Service|
|CONTACT DETAILS||[email protected] | 03-76886555|
LalaMove is one of Malaysia’s premier courier services for a number of reasons. First is their no-hassle, quick service. You can easily book a driver for your delivery needs through the LalaMove app. After which, it shouldn’t take long for the system to match you with a driver near your area, considering LalaMove has over 40,000 drivers working with them.
Aside from the convenient booking process, you’re also treated to vehicle options to suit the size of your parcel. While the price scales up depending on the size, you can rest assured that LalaMove won’t burn a hole through your pocket with their affordable rates.
You can even set up a route for your driver to follow. What’s great about this is that their system doesn’t confine you to the pickup and delivery points. Up to 20 destinations can be set on a single delivery. Convenient, right?
Own a business? You’ll greatly benefit from LalaMove’s large network of drivers. When you apply, they’ll help set up your business so that you can easily connect with their drivers. As a result, you’ll be able to provide on-demand and same day delivery to your customers and clients at a much lower cost compared to other courier companies.
11. Boon Four Network
|BEST FOR||On-the-way delivery services|
|CONTACT DETAILS||Whatsapp: +60169692666 / access website to talk to one of the agents|
Boon Four Network is one of the more interesting entries on our list. The CEO, KS Soon, wished to figure out a better way to deliver items in the country in spite of the everyday congestion of our roads.
His solution was this courier service. Boon Four Network allows drivers going to a certain destination to pick up packages along the way.
This allows the drivers to make a quick buck without having to spend more time on the road. There are no unnecessary detours throughout the ride.
As a customer, the greatest thing about Boon Four Network is that they’re capable of delivering anything within a certain size. So, if you’re in a rush to have flowers, cakes, or hampers delivered for your business, you’re in luck. The company offers Same-Day Delivery, Late-Night Delivery, and even Scheduled Delivery aside from their renowned On The Way Services.
12. Zepto Express
|BEST FOR||24hr delivery service|
|CONTACT DETAILS||1300-88-93786 | support(at)zeptoexpress.com|
When it comes to deliveries, the best companies are the ones that can guarantee quick services. This is the main reason why we have chosen Zepto Express for our list of best couriers in all of Malaysia. The best thing about Zepto Express is that they promise to have your parcels delivered in 3 hours. Not only that, but they operate 24/7 as well.
Aside from the quick delivery time, Zepto Express is also great in that you’ll know where your package is at all times. This is because their application offers live tracking to give assurance to their clients that everything will make it to where it should be.
|BEST FOR||Delivery Services|
uParcel is an ecommerce delivery platform which was created to attend to fluctuating delivery demand in Singapore. It is the easiest way to have something delivered, being available 24/7.
Not only that, they can deliver anywhere in the country from documents to food. They use location based identification to pick up a client’s parcel.
There is no required minimum pick-ups. A client can choose to deliver either one to a hundred parcels if he/she wishes.
Pricing starts at $6 per parcel. Indeed, uParcel is not only user-friendly but affordable as well!
In any case, whether you choose this or another of the services we named above, you can have the peace of mind knowing that your parcel will either be sent out or delivered correctly. It’s one less thing to worry about, thanks to the best courier services in Malaysia!
Which courier services on this list do you usually use as an individual or for your business? Please share with us your experience and even other recommendations. We’d love to hear from you.