Verifying Real Estate Agents in Malaysia [What Need to Know]

Verifying Real Estate Agents in Malaysia [What Need to Know]

With so many real estate agents ready to help you find your new home in Malaysia, it’s easy to be overwhelmed with your choices. One thing we recommend you do is to take the necessary steps to verify these agents to make sure that you and your loved ones are in good hands.

In this quick guide, we’ll help you avoid hiring someone who isn’t fit to help you land a new home in one of Malaysia’s best neighbourhoods. We’ll do this by providing different ways how to check a real estate agent’s credibility–keep on reading to learn more!

How can I verify a real estate agent in Malaysia?

The easiest and best way to verify a real estate agent’s credibility is by asking for their authority card, which they must wear at all times. This ID contains all of their details along with a QR code you can scan to view more of their information. 

For a more in-depth look at how you can verify your real estate broker, here’s everything you need to know:

Check their authority card

(Photo from: IQI Global)

Every real estate agent in Malaysia is required to wear their very own authority card/ID tag whenever they’re doing business. So, if you don’t see an agent wearing them, you should avoid them ASAP.

These tags are easily recognisable from a mile away because of their bright white and red/blue colours. Real Estate Negotiators (REN) wear red tags while Real Estate Agents (REA) wear blue ones.

Their authority card is the main way you can identify them, as it contains their photo and full name, and it signifies that they’re indeed agents. These tags aren’t just for identification too, as it contains other important information such as:

  • IC no
  • REN no
  • Firm name
  • Firm registration no.
  • Quick Response (QR) code
  • BOVEAP holographic logo
Check their authority card image 1
(Photo from: Trusted Reviews)

The Quick Response (QR) code is an easy way of verifying the information on their tags. All you have to do is scan them using your smartphone’s camera app, and it should redirect you to their REN/REA profile online.

Unfortunately, there have been cases of people forging their IDs to seem like legit real estate agents in Malaysia. Don’t worry though because we got you covered!

Check their authority card image 2

If you want a quick verification, check out if the agent’s firm name is registered with the Malaysia Board of Valuers, Appraisers and Estate Agents Malaysia. Also known as BOVAEA, this board regulates the professional conduct of both real estate.

You can check if the firm is regulated by the board by calling their mobile number 603-22876666, or by searching their webpage here.

In the case that they forget their authority card (which is a red flag), we advise you to ask them for their REN/REA registration number. Just like with the firm name, you can search for their registration number on the official BOVAEA website.

Look up the agent’s company name

Look up the agent’s company name
(Photo from: Unsplash)

With how accessible the internet is today, it’s extremely easy to research on your own. One trip to Google and other search engines will help you check out the company name along with its reputation.

Once you find the company online, try and look at what they’re about, how long they’ve been in the industry and their track record. By doing this simple step, you can avoid being partnered with a fraudulent real estate agent.

There are tons of world-class real estate firms in Kuala Lumpur and across the country, start your search within those companies if you’re looking for credibility. 

Check out clients’ reviews

Check out clients’ reviews
(Photo from: Freepik)

There’s no better way to learn about a company than checking out real experiences from actual clients. When looking for an agent, try to look at their track record by looking at these reviews to find out what they’re really like to work with.

These reviews are unfiltered, which makes them the best source of information. Plus, seeing the majority of their ratings can immediately help you determine whether they’re worth contacting or not so it saves you some time.

Whether you want to live in Selangor, Kuala Lumpur, Penang or anywhere in the country, it’s important to have a credible advisor by your side. This is why you have to be careful when choosing a real estate agent because it’s their job to make this transition as smooth as possible.

By following the simple steps above, you can find the perfect real estate agent that will help you find your new home with ease.

FAQs about Real Estate Agents in Malaysia